Inside Sales Associate

Inside Sales Associate

Inside Sales Associate is responsible for developing new leads and revisiting lost customer relationships, communicating with customers, understanding their needs, and ensuring a smooth sales process. Drives business growth by building relationships with new and existing customers in the Landscape industry. This role involves proactive sales initiatives, outbound calls, and efficient order processing, while maintaining excellent customer service and ethical conduct.

Key Responsibilities:

• Identify and qualify new business leads and opportunities.
• Foster good relationships with both internal and external customers to maximize sales opportunities.
• Support outside sales team in the manage of customer accounts and order processing.
• Prepare product demonstrations, presentations and proposals to potential clients.
• Track and report sales performance using sales CRM.
• Drive sales growth with proactive outbound calls, managing at least 15 customers daily using CRM tools.
• Collaborate with Credit and Lead Generation teams to maintain accounts, expedite order cycles, and identify new opportunities.
• Maintain meticulous records of sales interactions, quotes, and transactions.
• Foster continuous improvement by staying informed about product innovations, market trends, and competitor activities.
• Drives adoption of digital resources to improve efficiency and sales effectiveness.

Travel Requirements:

Requires minimal travel, limited to occasional attendance at trade shows, industry association events, and company sponsored events as necessary to support sales and customer relationship efforts.

Minimum Qualifications:

• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel), relationship management software and Internet navigation.
• Ability to effectively communicate in both verbal and written form; bilingual in English and Spanish preferred but not required.
• Excellent customer service skills with focus on customer satisfaction and relationship-building.
• Detail-oriented with strong organizational and time management capabilities.
• Proven experience in an inside sales role or similar.
• Experience in B2B sales.
• Knowledge of the company's products or industry.
• Representing the organization at trade shows and industry events.
• Expertise in advanced functions of Microsoft Office Suite.
• Valid driver's license, satisfactory driving record, and reliable transportation are required.
• Successful completion of a criminal and driving background check, as well as a pre-employment drug test.

Minimum Education:

A high school diploma is required or Bachelor's degree in marketing, Business Administration, or relevant field is preferred.

Job Location:

Fresh Water Farms - Atkinson 1 KipKam Road Atkinson, NH 03811

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.

Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance.