Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Stipend for life & disability insurance
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:
Amanda McGinty - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage incoming and outgoing mail, including scanning forms in and sending various types of greeting cards to customers.
• Take payments in-person and over the phone, and process agency daily bank deposits.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• High school diploma or equivalent.
• Previous experience in a receptionist or customer service role is preferred.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Excellent time-management skills.
• Comfortable with engaging in sales conversations.
• Able to work effectively both independently and in a team.
• Willingness to adapt to changing priorities and responsibilities.