Staff Software Engineer

Staff Software Engineer Req ID: 79489 Location: Sunnyvale, California, United States, 94089 In our 'always on' world, we believe it's essential to have a genuine connection with the work you do. RUCKUS Networks builds and delivers purpose-driven networks that perform in tough, unique environments of the industries we serve. Ruckus Networks, a CommScope BU, is seeking an Escalation Engineer who is passionate about making pioneer smart Wi‑Fi products. These products enable carriers and enterprises to stay ahead of the exploding demand for high‑bandwidth applications and services. How you'll help us connect the world: Support and develop Ruckus products, including WiFi Access Point (AP), Controller (premise and cloud), and Ruckus analytic tools. Collaborate with the support team to live debug and troubleshoot customer field issues and recover customer networks promptly. Independently reproduce customer network issues in the lab and isolate the root cause. Commit code in the active branches, verify fixes in the lab, and deliver patch solutions to customers. Develop customer‑requested features to meet customer requirements and use cases. Required Qualifications: Master's or bachelor's degree in computer science, electrical engineering, or related field. 3 to 10 years in software engineering with a strong track record of code development on network devices. Proficiency in C, C++, Python, and Java. Deep expertise in IP networking and routing protocols; strong WiFi background is a plus. Strong debug capability and troubleshooting at L2/L3 network scale. #LI-RB1 #LI-HYBRID Salary range: $100,600.00 - $140,000.00 (base salary and commission). Benefits include medical, dental, and vision plans, life and accidental death insurance, 401(k) plan, and participation in the Company's Incentive Plan. New hires are eligible for eleven paid holidays in a full calendar year and two weeks of paid vacation (prorated based on start date), as well as other leave options. What Happens After You Apply? To learn about the next steps in our hiring process, visit Equal Opportunity Employer CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at View email address on click.appcast.io. You can also learn more about CommScope's accommodation process and EEO policy at #J-18808-Ljbffr