Restaurant Manager
R.T. O'Sullivans Phoenix
Job Description
Job Description
Seeking highly motivated sports oriented manager for mostly night shifts. With knowledge of sports and restaurant operations.
The Manager oversees evening operations during high-energy shifts and major sporting events. You will manage front-of-house and back-of-house teams, maintain a lively atmosphere, and ensure top-tier guest service. This role requires quick problem-solving, strong leadership during peak game-day rushes, and strict adherence to alcohol service regulations.
Key Responsibilities
Shift & Game-Day Management
- Supervise evening staff and assign detailed closing duties.
- Manage audio-visual systems to ensure correct game broadcasts.
- Oversee dining room floor, bar, and kitchen operations.
- Optimize seating arrangements and wait times during major games.
- Resolve guest complaints and service issues immediately.
Financial Duties
- Balance cash drawers and safe drops nightly.
- Reconcile evening sales and generate shift reports.
- Monitor labor costs by cutting staff strategically.
- Audit inventory usage and minimize food waste.
Compliance & Safety
- Enforce local liquor laws and strict identification checks.
- Maintain a safe environment by managing intoxicated patrons.
- Secure the building, set alarms, and lock doors.
- Document any workplace incidents or customer accidents.
Team Leadership
- Conduct pre-shift meetings to review evening game schedules.
- Train evening staff on high-volume service standards.
- Motivate team members during intense, fast-paced rushes.
- Mediate conflict between employees calmly and fairly.
Qualifications
- Experience: Minimum of 1 year of bartending, previous management experience is a plus.
- Certifications: ServSafe Manager and local alcohol server certification required.
- Skills: Proficiency with Point of Sale (POS) systems.
- Schedule: Full flexibility for late nights, weekends, and game days.
- Physical: Ability to stand for 8+ hours and lift 50 lbs.
Compensation & Benefits
- Competitive salary based on experience.
- Health Insurance (Medical, Dental, and Vision options).
- Paid Time Off (PTO) accrued annually.
- Employee meal discounts.
Sports Grill that caters to guests of all ages and we show every sport on TV. It is a fun, faced paced environment, showing all the games with a full service bar and restaurant.
Company Description
Sports Grill that caters to guests of all ages and we show every sport on TV. It is a fun, faced paced environment, showing all the games with a full service bar and restaurant.
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