Quality Assurance & Customer Experience Analyst
ASM Research, An Accenture Federal Services Company
ASM Research, An Accenture Federal Services Company, is seeking a Quality Assurance Analyst in Salem, Oregon. The role involves monitoring calls, analyzing customer feedback, and improving overall service quality through actionable insights. Qualified candidates should possess strong analytical skills, experience in call center quality assurance, and the ability to train support agents. The position offers a diverse range of responsibilities aimed at enhancing customer experience and improving operational standards. #J-18808-Ljbffr
Vacancy posted 8 hours ago
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