Part Time - Campus Catering Crew Lead

Part Time - Campus Catering Crew Lead COMPENSATION: Pay Rate: $21.00 per hour SUMMARY: Assists management in providing support to create an environment that promotes teamwork, continuous improvement, learning, customer satisfaction and high standards of service. Effectively manages workload, achieves production, and provides quality services to customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Assists management by preparing event paperwork and post event reports. Ensures that all company and department procedures and guidelines are in place for provision of quality products and services and communicates with management regarding events and catering operations. Ensures that all employees are in proper uniform, all company policies, procedures and practices are followed and takes appropriate action when needed. Checks event equipment for accuracy and organizes and assigns staff tasks for the event. Supervises and assists staff on event procedures and customer service. Coordinates event details with Event Managers. Communicates with employees regarding goals and expectations for the event. Resolves customer issues and complaints to ensure customer satisfaction and notifies management of any customer relations issues or complaints in a timely manner. Oversees proper clean up and end of event procedures in accordance to Catering standards. Complies with all company policies, and federal, state, and local laws/regulations including employment, safety, and health. Other duties as assigned.

MINIMUM EDUCATION, TRAINING AND EXPERIENCE REQUIRED

High School Diploma or General Education Development (GED) degree; at least six months of experience in food service/retail operations, or equivalent combination of education and experience. Strong interpersonal skills, self‑motivation, and organization skills required. Food Handlers certificate from the County of San Diego is preferred. MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS Language skills: read, write and understand English; follow verbal and written instructions; communicate effectively with customers and employees. Mathematical skills: apply basic math concepts; calculate figures and amounts such as discounts, portions, percentages, and volume. Reasoning ability: apply common‑sense understanding; multi‑task; prioritize work; pay attention to detail; analytical and quantitative skills. Manual dexterity: utilize a computer; use a variety of office machines and food service equipment. Physical communication: talk, express and exchange ideas; hear and perceive sounds. Physical demands: operate food service equipment; lift or carry heavy objects up to 50 pounds; visual abilities include close vision.

WORKING CONDITIONS AND HAZARDS

Work performed in food production area with exposure to food fumes, airborne particles, moving mechanical parts, humidity and heat, cleaning chemicals. Noise level moderate to loud. Position requires on‑site presence; not eligible for remote work.

BACKGROUND CHECK INFORMATION

A background check will be conducted after a conditional offer of employment. It includes verification of education and employment histories, criminal records, national sex offender registry check, and references; may also include credit report, motor vehicle report, and professional license verification. Failure to complete background check may affect employment status.

EEO AND EQUAL EMPLOYMENT OPPORTUNITY STATEMENTS

Aztec Shops Ltd. is committed to fostering an inclusive, respectful culture that promotes open communication, mutual respect, and a sense of belonging. All employees and applicants have equal opportunity and are protected from unlawful discrimination under California and federal civil rights laws. The company maintains a nondiscrimination policy and adheres to Title VII, ADA, Section 504, and other applicable laws.

APPLYING

To apply, visit #J-18808-Ljbffr San Diego State University