Supply Chain Management Specialist

Position Overview Supply Chain Management Professional responsibilities include order processing and contract maintenance, ensuring seamless processing and fulfillment of diagnostic instrument orders, and maintaining high levels of customer satisfaction through effective communication, problem‑solving, and process management. Your Role Order Management: Oversee the end‑to‑end order‑to‑cash process for large instrument shipments, ensuring compliance with all revenue recognition requirements. Manage all aspects of the small instrument exchange process for exchanges, new instrument orders, repairs, and loaners. Perform all tasks associated with the instrument returns process. Manage the purchase requisition process for third‑party vendors, ensuring timely and accurate procurement execution and payment processing. Contract Management / Data Integrity: Ensure data integrity and accuracy within SAP for contracts, functional locations, and equipment records. Create, update, and close service notification tasks. Support and ensure compliance with internal procedures, ISO standards, and established quality requirements. Process Improvement: Identify operational issues and trends, and implement solutions that enhance efficiency and customer satisfaction. Foster collaboration and effective communication across all levels of the organization. Additional Responsibilities: Effectively balance multiple priorities while adapting to evolving business needs and changing requirements. Perform SAP testing to support system upgrades, enhancements, and other system‑related initiatives. Mentor teammates and support training efforts to strengthen team capability and performance. Participate as a proxy in meetings as needed, ensuring key updates and actions are captured and communicated. Your Expertise Experience in the healthcare or medical device industry. Ability to understand complex healthcare products and services and effectively communicate their value to customers. Experience in identifying problems and trends, with demonstrated success in implementing solutions, including process improvements and system enhancements. Requirements Education and Experience: Bachelor’s degree in Business Administration, Supply Chain Management, or a related field, or equivalent experience. Minimum of 2–5 years experience in order management, customer service, or account management. Skills and Competencies: Strong understanding of order processing and supply chain management principles. Proven track record of success in order/contract management. Strong interpersonal and communication skills, with the ability to build rapport and trust with customers. Proficient in SAP and Microsoft Office Suite (Excel, Word, PowerPoint). Detail‑oriented with strong organizational and time‑management skills. Ability to work independently and as part of a team. Problem‑solving skills with a proactive approach to addressing issues. Base Pay Range $63,620 – $87,472. Factors that may affect starting pay within this range include geography/market, skills, education, experience, and other qualifications of the successful candidate. If this is a commission‑eligible position, commission eligibility will be in accordance with the terms of the Company’s plan. Benefits Medical insurance Dental insurance Vision insurance 401(k) retirement plan Life insurance Long‑term and short‑term disability insurance Paid parking/public transportation Paid time off Paid sick and safe time Equal Employment Opportunity Statement Siemens Healthineers is an Equal Opportunity and affirmative action employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the Law Applicants and employees are protected under Federal law from discrimination. To learn more, click here. Reasonable Accommodations Siemens Healthineers is committed to equal employment opportunity and will provide reasonable accommodations for persons with disabilities as part of this commitment. California Privacy Notice California residents have the right to receive additional notices about their personal information. To learn more, click here. Export Control A successful candidate must be able to work with controlled technology in accordance with U.S. export control law. Siemens Healthineers’ policy is to comply fully with all U.S. export control laws and regulations, including the Department of Commerce (EAR), the Department of State (ITAR), and the Treasury Department (OFAC) sanctions regulations. Data Privacy We care about your data privacy and take compliance with GDPR and other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by e‑mail. Instead, create a profile in our talent community where you can upload your CV. Job Scam Warning Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons posing as Siemens Healthineers recruiters or employees. Verify by searching the posting on the Siemens Healthineers career site. Recruitment Agencies Siemens Healthineers does not accept agency resumes. #J-18808-Ljbffr Siemens Healthineers