Working Restaurant Manager/ Shift Lead

Job Description

Job Description

About the Role:

Newtown Bagel Co is looking for an energetic and passionate Restaurant Manager / Shift Lead to join our team in Newtown, PA! This is a fantastic opportunity to lead a talented crew in a beloved local eatery where great food and great people come together. If you thrive in a fast-paced environment and love making customers smile, we want to hear from you!

Responsibilities:

• Oversee daily restaurant operations and ensure smooth, efficient shift performance
• Lead, motivate, and supervise front-of-house and back-of-house team members
• Maintain high standards of food quality, freshness, and presentation
• Handle customer inquiries, concerns, and feedback with professionalism and care
• Manage opening and closing procedures, cash handling, and end-of-shift reporting
• Monitor inventory levels and coordinate restocking as needed
• Ensure compliance with food safety, sanitation, and health code regulations
• Train and onboard new team members to uphold Newtown Bagel Co standards

Requirements:

• 1-3 years of experience in restaurant management, shift leadership, or a supervisory role
• Strong leadership and team-building skills in a fast-paced food service environment
• Excellent customer service and communication skills
• Experience with cash handling, POS systems, and basic reporting
• Knowledge of food safety standards and ServSafe certification (preferred)
• Ability to work early morning, weekend, and holiday shifts as needed
• Reliable, punctual, and able to lead by example on the floor

About Us:

Newtown Bagel Co is a cherished local staple in the heart of Newtown, PA, known for crafting fresh, delicious bagels that keep the community coming back day after day. Our customers love us for our quality ingredients, friendly atmosphere, and that perfect morning ritual we help create. Our team members thrive here because we foster a supportive, fun workplace where hard work is recognized and everyone feels like family.