Wellness Sales & Marketing Coordinator

Job Description

Job Description

Wellness Sales & Marketing Coordinator

The Joint Chiropractic – Warwick, RI

Pay: $20/hour base + commission bonuses
Schedule: Full-time including Saturdays
Clinic Hours: 10am–7pm (evenings and weekends required)

At The Joint Chiropractic, our mission is simple: make routine chiropractic care affordable, convenient, and accessible so more people can feel and move better every day.

Wellness Coordinators play a direct role in that mission by helping patients understand their options and commit to consistent care that delivers results.

This role combines front desk operations, sales, and community marketing .

You will help convert patients in the clinic while also generating new leads through events, outreach, and social media content .

We are looking for someone who is outgoing, confident, and comfortable engaging both in person and on camera.

This is not a passive front desk job. It is a goal-driven, performance-based role in a fast-paced retail wellness environment.

• Build immediate rapport with patients and create a welcoming experience
• Proactively engage and guide conversations toward care and membership
• Educate patients on chiropractic care, pricing, and plans
• Confidently present options and ask for commitment
• Convert new patients into recurring members
• Follow scripts while maintaining a natural, conversational tone
• Answer phones, schedule visits, and process payments
• Maintain accurate records and support daily clinic flow
• Open and close the clinic
• Maintain a clean, organized, and professional environment

• Represent the clinic at local events, expos, gyms, and community partnerships
• Engage with the public to generate interest and capture new patient leads
• Confidently approach and speak with strangers in high-traffic settings
• Assist in executing local marketing strategy (LSM)
• Participate in social media content , including being filmed for videos and promotions
• Serve as a high-energy brand ambassador inside and outside the clinic
• Actively request and generate 5-star Google reviews from satisfied patients
• Deliver a patient experience that consistently earns positive feedback and referrals

This is a performance-based role. Continued employment is contingent on meeting expectations after training.

Core Metrics (tracked weekly and monthly):

• Membership conversion rate
• Total membership sales
• Lead generation through events and outreach
• Google review generation and patient satisfaction
• Participation and consistency in marketing initiatives

Top performers earn additional commission and advancement opportunities.

• Proven sales experience (retail, fitness, wellness, hospitality, or service-based sales)
• Naturally outgoing, confident, and comfortable initiating conversations
• Strong communication skills and ability to connect quickly with others
• Comfortable being on camera and participating in social media content
• Willing to work off-site events, including weekends and occasional evenings
• Able to memorize and deliver scripts conversationally
• Strong computer skills and ability to learn systems quickly
• Reliable, punctual, coachable, and accountable

• Background in teaching, childcare, or other people-facing roles
• Bilingual English/Spanish
• Background in fitness, wellness, or healthcare
• Experience with membership-based or recurring revenue models
• CRM or EMR system experience
• Basic knowledge of anatomy or wellness concepts

• Business professional appearance required
• High energy and engagement throughout shifts
• Ability to stand for extended periods
• Comfortable in a fast-paced, customer-facing environment

• $20/hour base pay
• Commission-based bonuses tied to performance

Full-time benefits include:

• Health Reimbursement Arrangement (HRA)
• Paid holidays
• Paid time off (PTO)
• Access to a state-sponsored retirement plan

High performers may advance into:

• Senior Wellness Coordinator
• Marketing Director

You are applying to work with a franchisee of The Joint Chiropractic. If hired, the franchisee will be your only employer.

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