Senior Product Specialist - Non-Wovens

Company Overview

Hexion is entering a bold new chapter, and we’re looking for talented scientists, engineers, and innovators to be part of it. 

With our newly announced expansion of the research and development headquarters in Dublin, Ohio, we’re creating high-impact roles that will shape the future of sustainable materials, advanced chemistry, and AI-driven manufacturing. (Learn more about our expansion here: Hexion Selects Columbus Region for Global R&D Center ) 

At Hexion, you won’t just work on products—you’ll build real-world solutions that power industries and make a global impact.  Hexion is a place where curiosity is rewarded, innovation is constant, and the possibilities are endless. 

If you’re looking for a career that challenges you, inspires you, and puts you at the forefront of what’s next, we encourage you to apply today and join us in building the future.

Anything is possible when you imagine everything.

Position Overview

We are seeking an experienced and technically strong Senior Product Specialist to support our non-woven business, including fiberglass mat, insulation binders, and paper/wood saturation applications. This role provides deep technical expertise in resin chemistry, supports customer-facing technical service, and serves as a key resource for formulation and application performance across the non-woven product portfolio. The role will be based in our new lab in Dublin, OH. The Senior Product Specialist works with limited supervision, leads efforts to resolve complex formulation and process issues, and mentors less experienced technical staff. 

Key Responsibilities

Resin Chemistry & Formulation 

• Formulate, synthesize, and characterize resin systems for fiberglass mat, insulation binder, and paper/wood saturation applications to meet performance requirements, customer priorities, and cost targets. 
• Conduct application testing and analytical characterization (e.g., GPC, DSC, viscosity, gel time, solids) to validate formulation performance. 

Non-Woven Application Support 

• Support product development and optimization of binder systems used in fiberglass mat, insulation, and paper/wood saturation applications. 
• Evaluate and recommend formulation or process adjustments to meet performance standards specific to non-woven substrates (e.g., tensile strength, moisture resistance, cure profile). 
• Partner with R&D to translate non-woven performance requirements into scalable resin formulations. 
• Support the ability to meet relevant industry codes and standards applicable to non-woven and insulation products. 

Customer Interactions & Technical Service 

• Serve as a senior technical point of contact for commercial customers, building strong working relationships through regular communication and technical meetings. 
• Lead or support customer trials, field visits, and technical service engagements to ensure product performance meets customer expectations. 
• Review and approve customer recipes, balancing quality standards with customer needs. 
• Gather and translate customer feedback into actionable input for product development and continuous improvement. 

Safety, Documentation & Compliance 

• Ensure EH&S goals and targets are met and contribute to a strong safety culture. 
• Maintain a clean and orderly work area and support chemical inventory and safety objectives. 
• Keep accurate records, prepare technical reports, and maintain documentation for compliance and traceability. 

Qualifications

• Bachelor's degree in Chemistry, Chemical Engineering, or related technical field (required); Master's degree a plus. 
• 5+ years of experience in resin chemistry, product development, or technical service within the non-woven, insulation, or related chemical manufacturing industry. 
• Strong working knowledge of resin chemistry, formulation, and application testing relevant to non-woven products. 
• Demonstrated experience supporting non-woven applications (fiberglass mat, insulation binders, paper/wood saturation). 
• Familiarity with SAP or similar material management systems (recipe maintenance not required). 
• Proven ability to manage direct, customer-facing technical relationships, including trials and technical negotiations. 
• Ability to work independently, lead complex problem-solving efforts, and mentor less experienced team members. 
• Excellent verbal and written communication and project management skills. 
• Willingness to travel up to 30% to customer sites. 

Preferred Skills

• Ability to support relevant industry codes and standards for non-woven and insulation products. 
• Knowledge of EH&S regulations relevant to chemical manufacturing and laboratory environments. 
• Experience mentoring or providing technical leadership to junior specialists. 
• Lean Six Sigma or similar continuous improvement training. 

Other

We are an Equal Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to gender, minority status, sexual orientation, gender identity, protected veteran status, status as a qualified individual with a disability or any characteristic protected by law.

In order to be considered for this position candidates are required to submit an application for employment through our career site, be at least 18 years of age, willing to take a drug test, submit to a background investigation as part of the selection process, as well as additional periodic background checks as required by the Chemical Facility Anti-Terrorism Standards (CFATS) or regulations adopted by the department of Homeland Security or other regulatory agencies.

Candidates are required to have unrestricted authorization to work in the United States.

If currently an employee of the Company, you must have current satisfactory work performance and in most cases, have been in your current role for 18 months.

Disclaimer: We are not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee about this position. All resumes submitted by search firms/employment agencies to any employee of the Company via email, the Internet, or in any other form and/or method without a valid written search firm agreement in place for this position will be deemed the sole property of the Company; no fee will be paid in the event a candidate is hired by the Company as a result of the unsolicited referral or through other means.