SALES ASSOCIATE (FLEX/FLEET STORE)

Job Number 2600011U Primary Location United States-Hawaii-Pearl Harbor Organization Pearl Fleet Pay Range: Starting Min: $17.50+ based on experience Job Summary As a sales associate you will be the face of our company. You will highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. You must be capable of learning about what we sell and be able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Responsibilities Customer Service Proactively engage and make a connection with customers. Ask questions and listen to customer needs. Direct customers to merchandise informing them about upcoming events, promotions, mobile offers, and STAR card. Provide premier customer service. Cooperate and build positive inclusive and respectful relationships; take accountability for your own actions and outcomes. Organization Maintain store appearance. Sales Cross‑sell products and know the layout of the store. Make suggestions to customers on latest trends and current promotions based on individual needs. Upsell products. Learn product features and keep up with the latest trends; leverage company tools and technology to confidently provide the customer with product knowledge specs. Use a Point‑of‑Sales system to process cash exchanges, discounts, gift cards, credit cards, debit cards, cash handling, including counting money and returning accurate amounts to customers. Complete various forms of paperwork, reports and reconciliation. Inventory Be the keeper of merchandise; complete all inventory processes and ensure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories. Dependability Adhere to assigned work schedule. Provide accurate and complete follow‑through on work assignments. Other Duties as assigned. Qualifications Basic product knowledge of merchandise. Retail experience preferred but not required. Strong interpersonal and communication skills; ability to read, write and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers and management; on the telephone with proper etiquette. Basic math functions: addition, subtraction, multiplication, and division. Reasoning ability to multi‑task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independently of direct supervision. Physical Demands & Work Environment Constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. Occasional stooping, kneeling, crouching and climbing ladders. Vision abilities include close vision, color vision, depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50 lbs. in some departments. Work typically performed indoors but may sometimes be assigned outdoors depending upon location. Other Skills Enthusiastic, friendly, and energetic with a desire to provide outstanding service. Work Hours Available to work a variety of hours which may include early mornings, evenings, weekends and holidays. Education No experience required. High school graduate or equivalent preferred. #J-18808-Ljbffr