Solutions Architect - Remote (26-13)

Solutions Architect

The Solutions Architect is the strategic and operational bridge between pre-sales and successful handoff to the Professional Services Group (PSG). This role owns the solution vision from the moment a deal moves toward close through PSG handoff by ensuring that what was sold is clearly defined, that client business outcomes are measurable and that internal resources are aligned to execute with precision. The Solutions Architect operates in close collaboration with Sales Engineers and client stakeholders, serving as a senior voice in solution design, scope definition and business outcome alignment. This role protects both the client relationship and the business: ensuring commitments made are commitments that can be kept.

Duties and Responsibilities Core Accountabilities

• Solution Architecture & Pre-Sales Partnership
• Implementation Design Leadership
• Cross-Functional Alignment & Business Protection
• Client Engagement & Scope Leadership

Required Education, Skills and Experience

• Bachelor degree
• 5+ years of experience leading enterprise solution design end-to-end, including pre-sales solutioning through delivery handoff.
• Healthcare IT industry experience and working knowledge of clinical workflows, healthcare operations, or health IT systems (EHR integrations, care coordination, or equivalent).
• Proven ability to translate complex business requirements into clear solution designs and actionable project scope.
• Experience authoring Statements of Work and managing scope through implementation.
• Proficiency with Salesforce and CPQ (Configure Price Quote) platforms.
• Strong executive presence with demonstrated ability to lead sessions with C-suite and VP-level client stakeholders, facilitate decisions, and maintain credibility under pressure.
• Background in business process redesign or organizational change management.
• Familiarity with system integration in healthcare contexts.