Barista

Introduction
...


Overview
We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.


Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.


What does River City Casino & Hotel have to offer?

• Day 1 medical, dental, & vision benefits!
• Uber benefit for nearby metro stops.
• Recognition programs with cash rewards, gift cards, & more.
• Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member's children.

As a Barista, you will:


Shift: 6am-2:30pm or 2:00pm-close | Pay: $10.15 per hour plus tips

Responsibilities

• Provides excellent guest service while making quality, hand-crafted beverages.
• Responsible for educating guests about our premium coffees, teas, gelatos, and menu items.
• Prepares and sells coffee drinks, such as espresso, café latte, and cappuccino, by following recipes and preparation techniques.
• Operates electronic cash register system to accurately and immediately account for transaction payments; transports monies to and from the main Credit cage.
• Delivers guest orders.
• Ensures guest satisfaction through food quality checks and responds to guest complaints.
• Maintains equipment by following operating instructions, troubleshooting breakdowns, maintaining supplies, and performing cleaning and preventive maintenance.
• Ensures a fresh and appealing display by keeping cases, shelves, and displays clean and well stocked, while continuously checking and ensuring freshness and quality of products.
• Maintains a clean and welcoming dining room with attention to detail, sanitation, and safety.
• Performs all other related and compatible duties as assigned.
• Maintains strict confidentiality in all company matters.

Requirements

• High School Diploma or equivalent preferred.
• Previous cash handling experience a plus.
• Ability to communicate effectively with others; must be able to read, write, speak, and understand English.
• Must have excellent customer service and interpersonal skills.
• Ability to maintain a high level of confidentiality and professionalism.
• Previous Food & Beverage experience preferred.
• Must have basic math skills, including the ability to add, subtract, multiply, and divide.
• Previous Starbucks/barista experience an asset.
• Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
• Ability to work a flexible shift, including nights, weekends, holidays, and overtime, as business needs dictate.