Front Office Specialist

Front Office/Route Settlement Specialist

Kemps Dairy has immediate job openings for a Front Office/Route Settlement Specialist supporting our fianc team. This role plays a critical part in ensuring our delivery operations run smoothly by verifying routes, reconciling paperwork, and resolving discrepancies. Will answer phones and help people as they come into the plant.

You'll work closely with drivers, warehouse teams, and supervisors while following Good Manufacturing Practices (GMP) and helping maintain accurate, efficient operations.

Kemps Dairy is a farmer-owned brand of Dairy Farmers of America (DFA), a dairy marketing cooperative owned by more than 12,500 family farmers.

Our mark mattersit represents the wholesomeness of dairy that we proudly share with our communities and families. DFA produces a variety of dairy products including milk, cheese, butter, ice cream, and more under well-known regional brands.

At Kemps, we're proud to deliver fresh, high-quality dairy productsand it takes an incredible team to make that happen. Come be part of something that matters.

What You'll Do

• Review and reconcile driver paperwork, delivery tickets, and invoices
• Investigate overages, shortages, returns, and product discrepancies
• Verify route information and ensure system accuracy
• Analyze daily, weekly, and monthly variances
• Partner with drivers, supervisors, and warehouse teams to resolve issues
• Support training on route settlement and end-of-day processes
• Identify errors and improve process accuracy

What We're Looking For

• High school diploma or equivalent
• 13 years of experience in inventory, accounting, logistics, or office support (preferred)
• Strong attention to detail and accuracy
• Comfortable using Microsoft Office and computer systems
• Strong communication and teamwork skills
• Ability to stay organized and problem-solve in a fast-paced environment

Why You'll Love This Job

MondayFriday schedule (no weekends!) Day shift hours: 7:30 AM 4:30 PM (Hour Lunch) Stable, full-time opportunity Work with a supportive, team-oriented environment Career growth opportunities within DFA

Work Environment

• Office and plant setting
• Interaction with distribution and cooler teams
• Fast-paced, detail-focused role

An Equal Opportunity Employer including Disabled/Veterans