Lead Data Center Technician

Lead Data Center Technician – Responsible for managing real‑time transaction‑based wagering systems and leading the operational staff. Position Summary The Lead Data Center Technician will oversee real‑time transaction‑based wagering systems, ensuring daily operations, monitoring, and troubleshooting. The role serves as a liaison between operations staff and management, providing direction and resolving complex issues. Responsibilities Operate all computer systems per established schedules and quality guidelines. Provide direction and feedback to operations staff. Prioritize nightly processes to meet critical schedule deadlines. Clarify operating instructions for other department personnel. Run production system programs and perform batch processing and tape backups. Maintain accounting controls for tape production. Log and report problems to management. Support flexible work schedule and overtime as required. Fill in for absent staff members to support operations. Work with field staff to troubleshoot and resolve issues. Maintain strong customer service skills and attention to detail. Operate UNIX, Linux, and Windows based systems. Requirements High school diploma or GED. Intermediate experience with computer software and hardware technologies (e.g., Microsoft Office). Availability to work Wednesday–Sunday from 10am to 8pm. Skills / Abilities Develop and maintain positive working relationships. Analytical and problem‑solving skills. Excellent communication and customer service. Benefits 401k matching Dental insurance Health insurance Health savings account Paid time off Vision insurance Schedule Monday to Friday; also required to work Wednesday–Sunday nights. Location Middletown, PA 17057 – Must relocate before starting work (Required). Job Type: Full‑time – Pay: $22.50 per hour – Work Location: In person. #J-18808-Ljbffr