Crew Member

Crew Member | Moe's Franchise# Crew MemberWALLINGFORD (411)## Job Description**Purpose:** Provide outstanding customer service to all guests while taking orders, food preparation, ensuring food quality with accuracy and energy, and maintaining cleanliness of the restaurant.**Job Duties:*** Model, promote and display integrity for Savin Brands and Moe’s culture, Mission, Vision and Values* Ensure all guests receive outstanding service by providing a friendly environment, acknowledging every guest with the infamous “Welcome to Moe’s; asking if they have visited Moe’s before and make all guests feel welcome* Maintains and delivers high quality product within Moe’s speed of service standards* Upsell and make recommendation to guests on a regular basis* Follow all specifications, and procedures within Moe’s recipes and training materials* Maintain the front counter area, hot and cold food lines and back of the house in a sanitary, neat and orderly fashion* Responsible for entering orders into POS system and taking cash and credit cards, makes change for guests and works with manager to handle, record and store cash correctly* Maintain the cleanliness of the restaurant including but not limited to beverage center, salsa bar, dining room, doors and windows and restrooms* Handle guest complaints in a timely manner, inquiring about the quality of a guest’s dining experience, thanking guests and inviting them to return.* Complete food preparation as required and according to Moe’s standards* Cross train and assist with all aspects of the restaurant* Other duties as assigned**Skills for Success:*** Accuracy when entering orders into the Point of Service (POS) system* Thorough knowledge of the menu items* Reliable, able to show up to work on time and for each scheduled shift* Proactive with all work related tasks* Positive attitude with guests and co-workers and has fun at work* Clear and friendly communication* Understanding of time management* Attention to detail* Cooperates with all team members**Qualifications for Success:*** Must be legally eligible to work in the United States and able to provide appropriate documentation to complete the form I-9 within 3 days of employment* Must be 18 years of age* Have an acceptable criminal background check* Experience working in a food service environment preferred, but not required* Excellent interpersonal communication skills and strong interest in Guest Services* Basic math skills; able to make change accurately* Basic computer knowledge including Point of Service (POS) experience**Physical Requirements:*** Ability to communicate with Guests and all co-workers* Ability to perform basic addition and subtractions and make correct change* Ability to process information through the POS register system* Ability to lift up to – 50-lb. boxes of product* Ability to work in a warm environment (grills, fryer) and react to timers* Ability to climb ladders and bend at the waist to clean equipment* Ability to use hands, arms, shoulders and back to build menu items for up to 6 hour periods* Ability to work around industrial-strength cleaners* Ability to weigh and measure during prepping process* Ability to stand for up to 6 hours without a break* Ability to operate the mixer required to prep specific recipes #J-18808-Ljbffr