Analyst

Analyst Procurement Operations

This is a hands-on procurement operations role focused on managing and optimizing the Procure-to-Pay lifecycle from requisition through invoice processing. You will work across purchasing, supplier management, master data, catalogs, tactical sourcing, and accounts payable processes. The role combines analytical problem-solving with operational ownership, helping ensure accurate transactions, strong compliance, and efficient buying processes. You will investigate process bottlenecks, resolve invoice and purchasing exceptions, and maintain high-quality procurement data across connected systems. You will also support internal users and suppliers through a P2P helpdesk while monitoring service levels and key operational metrics. Working with procurement, finance, IT, ERP, suppliers, and business stakeholders, you will identify opportunities to automate and improve workflows. This opportunity is well suited to an experienced procurement professional who enjoys working with data, systems, processes, and continuous improvement in a fast-paced environment.

Accountabilities:

• Oversee end-to-end Procure-to-Pay workflows, from purchase requisition intake and validation through purchase order creation, receipt tracking, and invoice processing.
• Validate purchase requisitions for budget availability, correct cost-center allocation, policy compliance, and appropriate purchasing procedures before conversion into purchase orders.
• Monitor aging and open purchase orders and coordinate with business stakeholders to ensure timely and accurate goods receipts.
• Execute and audit three-way matching between purchase orders, goods receipts, and invoices to ensure billing accuracy and compliance.
• Investigate and resolve invoice discrepancies, including price and quantity variances, by collaborating with suppliers, accounts payable, and internal stakeholders.
• Manage procurement master data throughout its lifecycle, including material and service masters, commodity codes, purchase information records, and related data elements.
• Support supplier onboarding by validating banking information, tax documentation, and compliance requirements while maintaining accurate supplier records.
• Conduct regular master-data audits and cleansing activities to eliminate duplicates, correct classifications, and resolve inconsistencies across procurement and finance systems.
• Ensure accurate alignment of procurement master data across ERP, contract lifecycle management, e-sourcing, and other connected platforms.
• Create, upload, maintain, and update hosted and punch-out e-catalogs, ensuring accurate pricing, availability, and supplier information.
• Analyze tail spend and off-contract purchasing to identify opportunities to transition recurring purchases into structured catalog channels.
• Execute spot buys and tactical sourcing activities for non-catalog purchases, including obtaining quotes, negotiating short-term commercial terms, and selecting compliant suppliers.
• Ensure tactical purchasing activities comply with established spending thresholds, procurement policies, and governance requirements.
• Manage and resolve Tier 1 and Tier 2 P2P helpdesk queries from internal users and suppliers relating to orders, payments, system access, and procurement policies.
• Monitor helpdesk performance and resolve tickets within defined SLA targets while maintaining strong stakeholder satisfaction.
• Track key P2P performance indicators, including catalog adoption, first-time invoice matching, helpdesk response times, and spot-buy savings.
• Identify repetitive manual activities, process inefficiencies, and system issues and collaborate with IT and ERP teams to test and implement automation and system improvements.
• Prepare clear reports, analyses, and presentations to communicate operational performance, trends, and improvement opportunities to stakeholders.

Requirements:

• 4–7+ years of experience in Procurement Operations, Procure-to-Pay, tactical sourcing, or a closely related procurement function.
• Strong practical understanding of the end-to-end P2P lifecycle, including requisitions, purchase orders, goods receipts, invoice matching, supplier management, and exception resolution.
• Hands-on experience with procurement and purchasing platforms such as SAP, Ariba, Coupa, or comparable systems.
• Advanced Microsoft Excel skills with the ability to analyze procurement data, identify trends, and develop actionable insights.
• Strong Microsoft PowerPoint skills and the ability to create polished, client-ready presentations and reports.
• Experience working with procurement master data, supplier information, catalogs, purchasing channels, and data-quality processes.
• Strong quantitative and creative problem-solving skills, with the ability to investigate complex operational issues and develop practical solutions.
• Experience supporting procurement analytics, KPI tracking, process optimization, and continuous improvement initiatives.
• Excellent written and verbal communication skills, including the ability to present findings and recommendations clearly to stakeholders.
• Strong organizational, multitasking, prioritization, and time-management abilities.
• Self-motivated and proactive, with the flexibility and confidence to take ownership of tasks and identify opportunities for improvement.
• Comfortable working in a fast-paced, team-oriented environment with multiple stakeholders and competing priorities.
• Experience working within a professional services environment, captive shared-services organization, or Global Capability Center (GCC) is preferred.
• Strong attention to detail and commitment to data accuracy, process compliance, and service quality.

Benefits:

• Fully remote working opportunity based in India.
• Strong opportunities for professional growth and career advancement based on performance.
• Exposure to a variety of procurement projects, industries, processes, and business challenges.
• Opportunities to develop expertise across procurement operations, analytics, P2P systems, tactical sourcing, and process transformation.
• Access to mentoring and collaboration with experienced senior professionals and executives.
• Entrepreneurial and collaborative working environment that encourages initiative and ownership.
• Opportunities to contribute to strategic planning and internal improvement initiatives.
• Exposure to industry events and professional development opportunities.
• Opportunity to work with leading procurement technologies and enterprise systems.