Nurse Manager - Emergency Department

Nurse Manager - Emergency Department

Newly Renovated Emergency Department | Baltimore, MD

The Nurse Manager is responsible for ensuring safe, age-appropriate patient care is provided during unit operations. This role serves as a role model, advisor, resource, and leader for the patient care team. Unified by the mission of creating a healthier community one person at a time, the Nurse Manager will sustain a culture focused on achieving optimal patient outcomes while delivering highly reliable care and adhering to all National Patient Safety Goals. This position emphasizes a supportive and just learning environment where employees are valued for their contribution to patient, staff, and visitor safety, and where teamwork promotes a unified and spirited workplace.

Key Responsibilities

• Ensure safe and effective delivery of emergency and trauma-level patient care.

• Serve as clinical and operational leader for assigned emergency services team(s).

• Ensure staff competencies, compliance, and unit-based standards are completed and maintained.

• Monitor monthly operating expense performance aligned to annual budget and targets including:

• Operating budget
• Productivity standards
• Overtime utilization
• Premium pay standards

• Communicate and collaborate across interdisciplinary teams to promote inclusion and belonging.

• Ensure appropriate hiring and provide welcoming onboarding/support for new hires.

• Champion patient experience with a relationship-focused approach.

• Ensure accurate payroll/pay practices to meet department and business needs.

• Manage performance and development of individuals and teams; direct, assign, review work.

• Support disciplinary actions up to and including termination as required.

• Maintain stewardship of organizational resources.

• Support evidence-based practice, quality improvement, and patient experience initiatives.

What You'll Do

• Deliver and support high-quality care to emergency and trauma-level patients.

• Respond rapidly to critical changes and emergent situations.

• Serve as clinical resource for patients, families, and interdisciplinary teams.

• Support evidence-based practice, patient experience, and quality standards.

Required Qualifications (Must-Haves)

• BSN from a CCNE accredited School of Nursing (required)

• Maryland Registered Nurse (RN) license (MBON RN License) (required)

• American Heart Association BLS Certification (required)

• ACLS (required per unit guideline)

• PALS (required per unit guideline)

• Emergency Department / ER nursing experience (required)

• Strong leadership skills to manage performance, coaching, staffing, and compliance

Preferred Qualifications (Nice-To-Haves)

• Advanced degree preferred:

• MSN / MS / MA / MHA / MBA

• 5 years progressive ER nursing experience preferred, with progression into supervisory responsibilities

• Neonatal Resuscitation Program (NRP) per unit guideline

• National Certification preferred (within 1 year of hire)

Core Skills

• Emergency Department Nursing Leadership

• Level II Trauma exposure (preferred/plus)

• Budgeting & productivity management

• Staffing, scheduling, and performance management

• Patient safety / National Patient Safety Goals adherence

• Evidence-based practice (EBP) & quality improvement

• Interdisciplinary collaboration and team leadership

• Strong communication and patient experience focus