Shift Manager

Shift ManagerThe Shift Manager has the responsibility for directing the daily operations of a quick service restaurant, ensuring compliance with company standards in all areas of operations, including production, preparation, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting, financial accountability, ensuring the highest quality products and services are delivered to our customers and other duties as required. The person applying for this position must have excellent communication skills. Previous management experience is a must. You must be a minimum age of 18+ years old for this job.Responsibilities:Works with leadership team to ensure appropriate daily and restaurant staffing levelsAchieve strategic, annual business results through focus and action on tactical monthly and quarterly objectives and tasksMaintains a positive working relationship and treats all employees with respect while providing them with direction and feedbackServes as subject matter expert to leadership and team for ongoing hospitality, customer service, and kitchen supportResponsible for inventory and facilities managementComplete understanding of each key position in both the front and back of the storeContinuously strategizes how to improve sales and processes in the restaurantMust be able to meet the physical demands of the position which includes, but is not limited to, standing for up to 10 hours and lifting up to 50 poundsFollow Chick-fil-A's operational policies and proceduresRequired Skills:Self-leader committed to personal growthTeam-oriented, adaptable, dependable, and strong work ethicPositive attitudeWillingness to step outside of job role to assist in other rolesCustomer-service orientedEffective communication skills with not only our guests but other team members as wellMust be an excellent coach, communicator, and team builderStrong desire to serve othersConsistent sense of urgency and works at an efficient, yet thorough paceAbility to multitaskHonors and encourages others to follow the visions and values of the restaurantYou will be required to demonstrate a high level of professionalism, with excellent communication skills.You must have the ability to take initiative and possess skills for problem solving and conflict resolution.You also must be efficient and detail-oriented with a strong customer focus.You must have proven ability to lead in fast-paced environments as part of a teamHas to possess basic computer competencyWork Schedule8 hour shift10 hour shift12 hour shiftWeekend availabilityMonday to FridayDay shiftNight shiftOvertimeBenefitsFlexible schedulePaid time offHealth insuranceDental insuranceVision insuranceLife insuranceDisability insurance401(k) matchingReferral programEmployee discountPaid training