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IT Help Desk Technician Frontline Support & Onboarding

UPSTATE SERVICES GROUP LLC

Upstate Services Group in Albany is seeking a motivated Help Desk Technician to join our IT support team. You will provide first-level support via phone, email, and onsite, and troubleshoot hardware, software, and network issues for employees.

This role requires 3+ years in a help desk, strong Windows 10/11 knowledge, and familiarity with Microsoft 365 and remote tools. We offer a competitive salary, insurance, PTO, and growth opportunities.

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Vacancy posted 4 days ago
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