Protective Intelligence Analyst

Purpose:
The Protective Intelligence Analyst supports UPMC’s Threat Management & Protective Intelligence function by identifying, analyzing, and monitoring threats that may impact workforce members, leadership, facilities, and operations. This role produces timely, actionable intelligence to inform enterprise risk decisions across workplace violence prevention, threat assessment, travel security, and broader security operations. The analyst integrates open-source intelligence, behavioral indicators, and real-time monitoring to support proactive mitigation and response.

Responsibilities:

• Conduct intelligence research and analysis to identify potential threats, risks, and concerning behaviors impacting UPMC personnel, facilities, and operations.
• Monitor open-source, social media, and other data sources to identify emerging threats, trends, and persons of interest.
• Produce clear, concise intelligence products, including threat assessments, situational reports, alerts, and briefings.
• Support enterprise threat management processes by developing background research and contributing to case assessments.
• Provide intelligence support for workforce safety, travel, events, and other operational activities as needed.
• Assess information for credibility, relevance, and risk, and escalate concerns based on established protocols.
• Maintain accurate documentation, case notes, and intelligence records consistent with enterprise standards.
• Collaborate with cross-functional partners, including Security Operations, Human Resources, Legal, and Cybersecurity, on threat and risk matters.
• Utilize intelligence and case management platforms (e.g., Ontic, Everbridge, and similar tools) to support monitoring, analysis, and reporting.
• Provide timely verbal and written briefings to security leadership and operational partners.
• Support continuous improvement of intelligence workflows, reporting standards, and escalation criteria.
• Assist with time-sensitive or after-hours response to emerging threats, as needed.