ICMC Direct Service Provider

Job Description

Job Description

Position Summary

The Direct Service Provider (DSP) is responsible for delivering direct care, instruction, and support to young adults with disabilities in alignment with program goals. The DSP assists participants in daily activities, promotes independent living skills, and implements individualized strategies to address behavioral, social, educational, and vocational needs. The position requires an individual with strong interpersonal skills, patience, and the ability to manage challenging behaviors in a safe and supportive manner.

The Direct Service Provider must demonstrate cultural competence, sensitivity, and respect for the diverse needs of participants and their families.

Duties and Responsibilities

The Direct Service Provider will:

Participant Support & Service Delivery 

• Provide direct support to young adults with disabilities, including assistance with daily activities, personal care (if required), and independent living skills development.
• Support participants in educational, recreational, and vocational activities, ensuring engagement and meaningful participation.
• Implement instructional methods, behavior intervention strategies, and adaptations under the guidance of program leadership and individualized support plans.
• Monitor and record participant progress toward personal, behavioral, and program goals.

Behavioral Support

• Utilize appropriate behavior support and intervention strategies to manage challenging behaviors safely and effectively when working with individuals with intellectual and developmental disabilities (IDD).
• Implement individualized behavior support plans in collaboration with clinical and program staff.
• Utilize appropriate redirection and de-escalation strategies to manage challenging situations and maintain a safe, supportive environment for all participants and staff.

Program Implementation

• Assist in planning, preparing, and facilitating structured program activities and community outings.
• Provide coaching, encouragement, and hands-on support to promote self-sufficiency, communication, and social skills.
• Ensure program spaces and materials are safe, organized, and conducive to learning and participation.

Safety & Compliance

• Maintain participant confidentiality and adhere to all agency policies and procedures.
• Follow emergency procedures and actively participate in safety drills.
• Ensure participant health and safety at all times, reporting any incidents or concerns promptly to supervisors.

Collaboration & Professional Development

• Work closely with program staff, families, and community partners to support participant goals.
• Attend required trainings, workshops, and team meetings.
• Provide input and feedback to program leadership on participant needs and program improvements.

Educational & Experiential Requirements

• High school diploma or equivalent required; associate or bachelor’s degree in Education, Psychology, Social Work, or related field preferred.
• Minimum of two (2) years of experience working with individuals with disabilities, preferably young adults.
• Experience supporting individuals with severe behavior challenges strongly preferred.
• Ability to work effectively as part of a team and demonstrate patience, empathy, and problem-solving skills.
• Commitment to promoting independence and improving the quality of life for individuals with disabilities.

Other Requirements

• Ability to work a flexible schedule, including evenings and weekends as needed.
• Ability to lift up to 50 lbs. and support participants during physical activities or in crisis situations.
• Successful completion of all pre-employment screenings, including:
  • Local background check
  • Level 2 clearance (FBI, FDLE)
  • TB test and medical clearance
  • Drug screening
  • Professional reference checks
• Adherence to Universal Health & Safety Precautions at all times.
• Perform additional related duties as necessary to support the smooth operation and efficiency of Easter Seals South Florida.