Senior Manager, P&C Business Partnering

Senior Manager, People & Culture Business Partnering

Lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

The People & Culture Business Partnering team is responsible for providing support to the organization for all people-related matters, ranging from organizational development, performance management, employee relations, to team and leadership development. In partnership with the People & Culture Centers of Excellence, they work closely with people managers and employees to accomplish business objectives through the application of thoughtful, intentional, and innovative people support.

The Senior Manager, People & Culture Business Partnering is the senior HR leader and trusted advisor for a Fulfillment Center campus, responsible for aligning people strategies with business objectives to drive organizational success. This role partners with senior business leaders and cross-functional stakeholders to shape workforce strategy, build leadership capability, and deliver scalable talent solutions that enable operational excellence. The Senior Manager provides strategic direction and oversight across all People & Culture disciplines, including talent management, employee relations, organizational effectiveness, succession planning, change leadership, and culture development. This leader may support with enterprise and network-wide initiatives, influences key business decisions, and leads transformational efforts that enhance business performance and employee engagement for their location. By modeling and championing the company's core values and Practice of Leadership, the Senior Manager creates an environment where leaders, teams, and the business can thrive.

Responsibilities include:

• Leading, coaching, developing and guiding a team of Senior P&C Advisors and Coordinators to serve and partner with business leaders on all people matters.
• Demonstrating leadership on all aspects of organizational effectiveness, including on-boarding, performance management, coaching, talent assessment & succession planning, & employee engagement.
• Leading strategy and approach to effective and timely first line P&C support and counsel to employee and manager inquiries on various P&C related topics including assisting to interpret defined P&C policies and procedures.
• Leading and partnering on initiatives and projects that impact the employee experience within the business.
• Supporting managers through coaching on performance management and improvement to assist in the creation/follow-up of action plans around improving employee's performance.
• Providing coaching and advice on career development, recruitment practices, succession planning, compensation and performance management, diversity & inclusion, and other human resource practices.
• Providing advice in relation to involuntary separation requests from managers to ensure compliance with company culture and practices. Determining legal exposure by verifying applicable legislation and making a recommendation to leadership on how to proceed.
• Leading and ensuring compliance to employment laws all termination notices and related documentation around termination of employment.
• In partnership with Benefits team, supporting managers with accommodation request cases and following up with internal and external partners on progression of each file including return to work planning.
• Conducting exit interviews to identify issues in the team/department and providing recommendation on action plans for improvement.
• Monitoring employee engagement and providing advice and recommendation on action plans to build on strengths and address areas of dis-satisfaction.
• Supporting operational workforce planning and supporting hiring managers to determine resourcing needs and develop necessary information to support job leveling and compensation to prepare for hiring.
• Supporting with delivery of annual people programs including Talking Talent, bi-annual compensation review, promotion exercises and bonus programs.
• In partnership with P&C Centers of Excellence (COE) Teams ensuring P&C related matters are proactively researched and managed and in compliance with all corporate policies & procedures, all federal & provincial laws.
• As required in partnership with P&C Employee Relations Team, leading and conducting investigations regarding violations of our company's standards of conduct.
• Partnering with People and Culture Specialist on people analytics reporting to communicate data to the business to inform and support decision-making.
• In partnership with People and Culture COE, facilitating training to the business for P&C programs (e.g. annual performance management review, Compensation /Bonus/ Equity) as required.
• Ensuring that all Workday people transactions and reporting is completed in a timely manner along with general P&C administration management in partnership with People Experiences support team.

Qualifications include:

• A minimum of 8+ years progressive generalist, Business Partner, or similar relatable experience
• 5+ years of experience leading or partnering to drive strategic people initiatives.
• Experience leading a team, including coaching, development, performance management, and engagement.
• Deep understanding of federal, state, provincial employment law.
• Broad human resource knowledge and ability to facilitate the delivery of People and Culture advisory services to the business.
• Passion for the employee experience and is energized to regularly walk the warehouse floor and foster connection and an open-door culture with all employees.
• Conceptual thinker with fantastic organizational and conflict management skills.
• Negotiation and problem-solving skills with the ability to multitask.
• Decision-making skills with a deep understanding of employee relations, people management and training
• Personal responsibility to see issues through to resolution and meticulous attention to detail.

Must haves include:

• Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
• Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
• Communicates with honesty and kindness and creates the space for others to do the same.
• Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Fosters connection by putting people first and building trusting relationships.
• Integrates fun and joy as a way of being and working, aka doesn't take themselves too seriously.

Additional notes:

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of employment visa at this time for this role.

Compensation and benefits package:

Lululemon's compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $144,000 189,100 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program and, subject to program eligibility requirements.

At Lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Generous employee discount
• Fitness & yoga classes
• Parenthood top-up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series (to name a few)

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

Workplace arrangement:

Hybrid. In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.