Implementation Project Manager

Job Description

Job Description

Harris & Harris has over 50 years of experience in customer care and revenue recovery, specializing in the utilities, government, and healthcare markets. We’re looking for friendly, professional, and motivated Implementation Project Manager to join our Information Technology team. If you’re looking for a company that embraces the principles of respect, compassion and trust, please apply with us today!

IT Implementation Project Manager

Location: Can work remotely in the domestic United States

Schedule: Regular business hours are 8:00am to 5:00pm Monday through Friday, must be able to work after hours and on weekends as needed.

Salary: $75,000 to $90,000 annually, dependent on experience

Additional Compensation and Benefits:

At Harris & Harris, we truly care about each employee’s health, wellness, financial stability, and education. We are proud to offer each employee the following benefits:

• Medical, Dental, and Vision insurances from premium providers
• 401K with matching
• Company paid Accident and Disability Insurance, Long Term Disability Insurance, EAP, and Travel Assistance
• Tuition Reimbursement
• Paid Time Off, Sick Time, Wellness Days, and Paid Holidays
• Additional benefits such as identity theft protection, flexible spending accounts, pre-tax commuter benefits, and more.

DAY TO DAY

• Facilitate regular project team meetings with resources from both internal and client teams
• Effectively communicate with clients and internal resources through regular progress reporting and conference calls
• Manage project plan/checklist of required tasks to ensure adherence to the schedule and successfully complete implementations
• Assign tasks to resources in various departments and closely monitor results to completion
• Oversee multiple implementation projects in different stages simultaneously
• Work independently and proactively to ensure timeliness of deliverables
• Ask probing questions to understand the needs and issues associated with the new implementation
• Follow established process to ensure that new implementations are tested and audited properly
• Perform analysis and design of interfaces (files, reports, statements)
• Collaborate with programmers/developers, including design elements
• Create and execute test plans for newly-developed procedures
• Document and share details about new clients with internal departments via the standard Project Plan Summary template
• Establish documentation for developed processes and oversee transition to IT operations
• Learn and become proficient in the CUBS collection system
• Produce high quality work in a fast paced environment
• Other duties as assigned

WHAT YOU MUST POSSESS

Must Have:

• High School Diploma or GED required, bachelor’s degree preferred

• Project management training/certification a plus
• Proven ability to work within expected guidelines under limited supervision
• Demonstrated experience with implementations and data transfers
• Software application knowledge (troubleshooting) and working closely with software developers preferred
• Collections experience, specifically with CUBS collection application a plus
• Strong analytical, problem solving, and follow-up abilities
• Effective time management and organizational skills a must
• Microsoft Office experience specifically with Excel
• Ability to work Mon-Fri from 8am-5pm and flexibility to work outside these hours when needed

Nice to Have:

• Project management training/certification a plus - Certified Associate in Project Management (CAPM), Project Management Professional (PMP) Project Management or Comp TIA Project + preferred. Detail-oriented with the ability to organize and prioritize multi-task.

• Collections experience, specifically with CUBS collection application a plus

WHY HARRIS & HARRIS?

Harris & Harris is a premier, full-service revenue recovery firm headquartered and founded in Chicago, IL. Founded in 1968, we have been in business for more than 50 years, and we specialize in the utilities, government, and healthcare markets.

The family business Sam Harris started is now a firm of more than 500 hundred employees including collections professionals and customer care representatives who employ the latest technology and best ethical practices to help businesses recover revenue and provide world class customer service.

We take pride in knowing what it takes to turn a call from "average" to "excellent." We have been delighting clients and customers for decades thanks to our outstanding employees. They make the difference every day, shift, and call and transform challenges into victories.

At Harris & Harris, we’re proud to be an organization where everyone is welcome and can be their authentic selves at work. We’re passionate about celebrating the differences that make each of us unique. Our culture focuses on our employees and we look for opportunities to recognize and celebrate together. We are an organization that cares about our people. From monthly activities, bonuses and contests, to competitive wages and benefits, we foster an environment where we employees feel valued.

We also are an organization that believes in the power of giving back. Our internal cross functional committee, Harris Cares, guides our philanthropic activities. We have partnered with organizations such as One Warm Coat, Greater Chicago Food Depository, American Cancer Society, Bright Pink, The Heat and Warmth Fund (THAW), and Operation Stars and Stripes. Most recently we have partnered with local schools and charitable organizations to give back to our communities including the American Heart Association, Habitat for Humanity, A Just Harvest, and R. Nathaniel Dett Elementary School.

At Harris & Harris, everyone is important, and one person can make a difference for their colleagues, for our clients, and for our company. We look forward to hearing from you!