Technical Program Manager III

JOB TITLE: Technical Program Manager III
LOCATION: Remote (EST)
DURATION: 1 Year
PAY RANGE: $109 - $119/hr.

TOP SKILLS:

• 4-6 years of experience with project estimating, scheduling, tracking, customer management, and implementation planning in large organizations.
• Experience delivering technology and business application solutions within large-scale, multi-platform systems environments, including risk assessment and management.
• Proven experience with people management, team building, adapting to changing environments, managing competing priorities, and quickly learning business processes.

Company:
Our client is a Fortune 500 multi-national technology company headquartered in Menlo Park, CA.



Summary:
The main function of a Technical Program Manager is to provide successful definition, implementation, and delivery of complex programs that require cross-functional collaboration and interdependencies across a group of projects and/or related activities.



Job Responsibilities:

• Deliver programs within the constraints of scope, quality, time, and budget and under circumstances involving multiple moderate-probability, moderate-impact risk factors.
• Program-level strategic planning, interaction with executive-level management, complex issue resolution, excellent communications and team-building skills.
• Manage a group or groups of internal exempt and matrixed employees and contractors that serve on the project(s) to deliver systems and systems enhancements that meet specified requirements.
• Oversight of project scope definition and management, requirements gathering and documentation, time estimating, project schedule development and tracking, project budget management, project status reporting, issue and risk management, contingency planning, customer interaction, and communications across multiple organizational levels.

Skills:

• Project estimating, project scheduling & tracking, customer interaction and management, implementation planning in large organizations
• Proven people management and team building skills
• Demonstrated ability to be flexible/adaptable in exercising judgment in a changing environment and to manage competing priorities
• Proven ability to learn business processes quickly and to work well with business partners at different levels within the organization
• Strong ability to assess risk and apply management principles to technology applications/products and business functions
• Experience delivering technology and business application solutions in a large-scale, multi-platform systems environment
• Experience with software development lifecycle
• Facilitate agile squad ceremonies (stand-ups, demos, retrospectives, release gates) to maintain delivery cadence across concurrent workstreams
• Track and unblock cross-squad and cross-functional dependencies in matrixed, multi-team delivery environments
• Manage release gate-keeping, validating quality and readiness criteria prior to production deployments
• Translate business priorities into engineering-ready requirements, acceptance criteria, and delivery timelines aligned to squad capacity
• Drive business-to-pod/squad mapping and change management during delivery-model transitions
• Own recurring cross-project status and risk reporting cadences for stakeholders and executive leadership
• Coordinate delivery across AI/automation and enterprise support tooling platforms (e.g., Salesforce/Agentforce, AI studio, knowledge management systems)
• Lead program knowledge transfer and documentation to ensure delivery continuity and institutional knowledge retention

Education/Experience:

• Bachelor's degree in a technical field such as computer science, computer engineering or related field required. MBA or other related advanced degree preferred.
• PMP or PMI certification

Key Responsibilities:

• Deliver programs within scope, quality, time, and budget constraints amid moderate-probability/moderate-impact risks
• Program-level strategic planning and executive stakeholder engagement
• Manage internal (exempt) + matrixed employees and contractors on delivery teams
• Own scope definition, requirements gathering, estimating, scheduling, budget, status reporting, risk/issue management, and contingency planning
• Facilitate agile ceremonies (stand-ups, demos, retros, release gates) across concurrent workstreams
• Track and unblock cross-squad / cross-functional dependencies
• Own release gate-keeping - validate quality/readiness before production
• Translate business priorities into engineering-ready requirements, acceptance criteria, and timelines
• Drive business-to-pod/squad mapping and change management during delivery-model transitions
• Own recurring cross-project status and risk reporting for stakeholders and execs
• Coordinate delivery across AI/automation & enterprise support tooling (e.g., Salesforce/Agentforce, AI Studio, knowledge management systems)
• Lead knowledge transfer and documentation for delivery continuity

Team & Business Context:

• Surrounding team focus: service experience, service quality, employee enablement
• Business moment: organization is in a transformation phase; TPMs are moving toward the "sales point" and gaining exposure to new/emerging industry-leading tech

Must Have Skills:

• Project estimating, project scheduling & tracking, customer interaction and management, and implementation planning in large organizations
• Proven people management and team building skills
• Demonstrated ability to be flexible/adaptable in exercising judgment in a changing environment and to manage competing priorities
• Proven ability to learn business processes quickly and work well with business partners at different levels within the organization
• Strong ability to assess risk and apply management principles to technology applications/products and business functions
• Experience delivering technology and business application solutions in a large-scale, multi-platform systems environment

Nice-to-Have Skills:

• Strong communicator
• Working in Big tech companies

Years of Overall Experience Required:

• 4-6 Years of experience

Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.



BENEFITS SUMMARY: Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate or annual salary only, unless otherwise stated. In addition to base compensation, full-time roles are eligible for Medical, Dental, Vision, Commuter and 401K benefits with company matching.


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