Cashier

Cashier Position at Hometown Coffee & Juice Winnetka

As a Cashier at Hometown Coffee & Juice Winnetka, you'll play a key role in creating an exceptional customer experience. This role demands speed, efficiency, and a commitment to quality while maintaining a smooth flow between the kitchen, dining area, and guests. A successful Runner/Cashier will lead by example, demonstrating excellent hospitality, teamwork, and a proactive approach to problem-solving in a fast-paced environment.

Key Responsibilities

Quality & Consistency:

• Deliver food and drinks quickly and accurately, ensuring they meet the highest standards.
• Takes orders smoothly and accurately, applying discounts and modifiers as needed. Helps guests make decisions and is knowledgeable on our menu and offerings.
• Work with team members to maintain accuracy and consistency, setting the bar for hospitality and quality.

Speed & Efficiency:

• Anticipate team needs and keep operations moving smoothly during busy times.
• Multitask effectively, ensuring timely and accurate order delivery while maintaining a calm, organized work environment.
• Lead by example, setting the pace for the team and ensuring the flow remains steady.

Knowledge & Technical Skill:

• Handle all front-of-house tasks, including orders, discounts, and modifiers, smoothly and efficiently.
• Act as a go-to resource for team questions, training, and FOH coordination.

Cleanliness & Sanitation:

• Maintain a clean, organized work environment and hold others accountable for cleanliness.
• Regularly check and clean dining and service areas to meet Hometown's standards.

Awareness & Hospitality:

• Proactively anticipate guest needs and provide an exceptional hospitality.
• Respond quickly and professionally to customer requests, contributing to overall satisfaction.

Physical Requirements:

• Ability to stand and walk for long periods in a fast-paced environment.
• Comfortable lifting up to 25-30 pounds (e.g., trays, cleaning supplies).
• Ability to maintain a positive attitude while working efficiently.

Qualifications:

• Previous customer service or food service experience preferred, but not required.
• Ability to multitask and work well in a team during busy periods.
• Strong communication and a customer-oriented attitude.

Why You'll Love This Job:

• Be part of a supportive, energetic team.
• Gain experience and grow within a dynamic, fast-paced environment.
• Enjoy employee perks like team discounts and flexible hours.

Pay & Benefits:

• Base hourly wage: $9 - $11 (tip credit wage) plus $9 - $12 in tips per hour. Total hourly compensation typically ranges from $18 - $22 with tips.
• Access to health and dental insurance.

EEO Statement:

Hometown Coffee & Juice is an Equal Opportunity Employer, committed to diversity and inclusion.