Loan Processor

Job Description

Job Description

Summary  

Serves customers by preparing preliminary loan documents, financials, and service paperwork to create a complete loan package. 

Duties and Responsibilities include the following:

·        Gather necessary preliminary documents to begin a loan file including business documentation, beneficial ownership, personal identification, good standing, etc.

·        Learn to prepare accurate loan documents for all loan type requests including but not limited to: commercial, commercial real estate, agricultural, modifications and/ or change in terms, consumer real estate, and consumer.

·        Order necessary accompanying services from approved vendors such as title work, appraisals, surveys, etc.

·        Keep loan officer informed of the progress of each loan file.

·        Work with loan officer, realtor, and customer to schedule closing by notifying when the loan is clear to close.

·        Ensure all documents have been signed and are complete prior to packaging the loan for funding once loan is closed.

·        Communicate with supervisor of any items that need attention.

·        Communicate with the note department regarding needs or questions that affect the department.

·        Utilize the processing system.

·        Communicate with other loan processors, loan officers, and administrative staff as necessary.

·        Keep loan files organized and readily available.

·        Manage time effectively so that no loan is left unprocessed at or near the time of closing.

·        Assemble closed loan folders according to the prescribed method and deliver to the note department in a timely manner adhering to cut off time and procedures.

·        Arrange loan funding.

·        Maintain goodwill and relationships with all Bank affiliates / vendors that instill their confidence in and desire to do business with the Bank.

·        Be professional and courteous to Bank affiliates / vendors.

·        Ensure the privacy of the Bank and customers.

·        Develop strong working relationships with all Bank Staff and departments of the Bank by maintaining professionalism and courtesy in each encounter.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Analytical and Design – Collects and researches data; Demonstrates attention to detail.

Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully.

Interpersonal Skills/Customer Service – Maintains a high level of confidentiality; Listen to others without interrupting; Manages difficult or emotional customer situations; Responds promptly to the customer needs; Responds to requests for service and assistance; Meets commitments.

Oral and Written Communication – Speaks clearly and credibly in positive or negative situations; responds well to questions; Write clearly and instructively; Presents numerical data effectively; Able to read and interpret written information.

Teamwork – Balances team and individual responsibilities; Contributes to building a positive team atmosphere; Puts success of team above their own interest; Supports their team in successes.

Organizational Support – Follows policies and procedures; Supports the company’s goals, values, and objectives.

Judgement – Exhibits sound and accurate judgement; Includes appropriate people in decision making process; Makes decisions in a timely manner.

Planning/Organization – Prioritizes and plans work duties and activities; Uses time efficiently and effectively.

Professionalism – Reacts well under pressure; Treats others with respect and consideration regardless of status or position.

Quality and Quantity – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality; Works quickly.

Safety and Security – Observes safety and security procedures; Reports potentially unsafe conditions; Uses company equipment properly; Adheres to Security Policy and Procedures.

Adaptability and Initiative – Adapts to changes in the work environment; Manages competing demands; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

Attendance/Punctuality and Dependability – Is consistently at work on time; Follows instructions, responds to management direction; Takes responsibility for own actions; Commits to long hours of work when necessary to reach goals.

Qualifications  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience – High school diploma or general education degree (GED), college degree preferred; minimum one-year loan processing experience preferred.

Computer Skills – To perform this job successfully, an individual should have knowledge of the Internet, Outlook, Microsoft Word and Excel.  Ability to use basic office machines. Ability to learn bank-specific software.

Bank Culture/Customer Service Skills – Promotes the Bank’s culture, including the support of our Vision. Ability to interact and communicate appropriately with other employees, customers, and supervisor. Ability to serve customers, both internal and external, in a manner that will reflect outstanding customer service.

Other Skills – Individual must be flexible and able to travel to other branches to fill staffing needs with or without notice.

Physical Demands – While performing the duties of this job, the individual is regularly required to use hands to touch, handle, or feel and talk or hear. The employee is frequently required to stand, walk, and sit.  The employee is occasionally required to reach with hands and arms, climb or balance and stoop, kneel, crouch or crawl.  The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.

Work Environment

The noise level in the work environment is usually moderate.

This job description reflects management’s assignment of essential functions.  It does not prescribe or restrict the tasks that may be assigned.  Lamar National Bank shall, in its discretion, modify or adjust the position to meet the Bank’s changing needs.  This job description is not a contract and may be adjusted as deemed appropriate in the Bank’s sole discretion.

Lamar National Bank's focus on relationship banking is unmatched by competitors. Although the bank has grown significantly over the last decade, there is still a personalized experience for each customer and feedback is encouraged and welcomed.

Company Description

Lamar National Bank's focus on relationship banking is unmatched by competitors. Although the bank has grown significantly over the last decade, there is still a personalized experience for each customer and feedback is encouraged and welcomed.