Associate Director Engineering - Enterprise Performance Engineering

Become a part of our caring communityHumana is committed to helping people achieve their best health by delivering innovative technology solutions that power exceptional member and provider experiences.The Associate Director, Software Engineering (Enterprise Performance Engineering) is a senior technology leader responsible for advancing Humana's enterprise performance engineering capabilities. This role leads a centralized team of performance engineers that provides performance testing, analysis, workload modeling, capacity planning, resilience testing, and performance consulting services across a broad portfolio of business and technology solutions.This leader will help establish performance engineering as a strategic capability that enables application teams to deliver scalable, resilient, highly available, and high-performing solutions that meet business and customer expectations. The Associate Director combines strong people leadership with deep technical expertise and serves as a key leader in shaping performance engineering standards, tools, methodologies, and best practices.The position requires significant experience in enterprise application performance testing, cloud performance engineering, observability platforms, AI application performance validation, and modern distributed architectures.This role partners closely with Engineering, Architecture, Infrastructure, DevOps, Site Reliability Engineering, Quality Engineering, Data Engineering, AI Engineering, and Product teams to ensure systems are designed, tested, monitored, and optimized for performance at scale.The successful candidate will help drive the evolution from traditional performance testing to a modern performance engineering operating model that embeds scalability, resiliency, observability, and performance excellence throughout the software development lifecycle.Use your skills to make an impact Performance Engineering Strategy and LeadershipLead execution of Humana's enterprise performance engineering strategy, roadmap, and operating model in alignment with broader engineering objectives.Establish and mature performance engineering standards, methodologies, frameworks, and governance practices.Lead a centralized performance engineering team supporting multiple business segments and technology portfolios.Drive adoption of performance engineering best practices throughout the software development lifecycle.Serve as a trusted advisor for application scalability, reliability, and system performance.Establish standards for load testing, stress testing, endurance testing, capacity planning, failover validation, and resilience engineering.Partner with technology leaders to proactively identify and address performance risks and scalability challenges.Enterprise Performance Testing ServicesLead performance engineering services supporting customer-facing, internal, digital, cloud-native, AI-enabled, and mission-critical applications.Establish service offerings that support application teams across design, development, testing, deployment, and production readiness.Define performance test strategies, workload models, and testing approaches for enterprise-scale applications.Oversee the planning and execution of performance validation activities, including:performance testingload testingstress testingvolume testingspike testingendurance testingscalability testingcapacity testingreliability testingdisaster recovery performance validationEnsure performance testing is integrated into Agile, DevOps, and CI/CD delivery pipelines.Establish repeatable, measurable, and increasingly automated performance validation practices.Performance Architecture, Analysis, and OptimizationPartner with Architecture and Engineering teams to embed performance considerations into application and platform design.Lead performance analysis and tuning efforts across complex enterprise applications and platforms.Conduct root cause analysis of performance issues involving applications, databases, infrastructure, APIs, and cloud services.Provide recommendations to optimize:application architecturedatabase performanceAPI response timescloud resource utilizationdistributed systems performancecaching strategiesmessaging systemsnetwork performanceGuide teams in designing scalable, resilient, and performance-optimized solutions.Establish performance engineering reviews and architecture assessments for critical initiatives.Partner with Engineering, Architecture, Product, Quality Engineering, SRE, Infrastructure, and Security teams to embed performance engineering into delivery processes.AI Application and Intelligent Agent Performance EngineeringEstablish performance engineering practices for AI-powered applications, Generative AI platforms, and autonomous agents.Define performance testing methodologies for Large Language Model (LLM) applications and AI workflows.Lead validation of:AI model response timesagent execution performanceprompt processing latencythroughput scalabilitymulti-agent orchestration performanceresource utilizationcost-performance optimizationDevelop performance testing frameworks, benchmarks, and validation approaches for AI-enabled solutions.Performance Engineering Tools and AutomationLead strategy and adoption for performance testing tools, frameworks, and automation capabilities.Drive automation of performance testing and performance validation within CI/CD pipelines.Establish reusable performance testing frameworks, scripts, templates, and accelerators.Improve testing efficiency through automation, analytics, AI-assisted performance engineering, and continuous performance testing.Partner with enterprise engineering enablement teams to align performance practices with the broader software delivery toolchain.Cloud Performance Engineering and ReliabilityLead performance engineering efforts across AWS and Azure cloud environments.Establish cloud performance testing models supporting microservices, APIs, event-driven architectures, and containerized platforms.Collaborate with Infrastructure Engineering, Platform Engineering, and SRE teams to optimize cloud resource utilization and application performance.Support performance validation for enterprise cloud modernization initiatives.Ensure systems meet enterprise expectations for scalability, availability, resiliency, and reliability.People Leadership and Team DevelopmentLead, coach, and develop a high-performing team of performance engineers, architects, and technical specialists.Set clear priorities, goals, and expectations aligned with business and technology objectives.Foster a culture of technical excellence, innovation, accountability, and continuous learning.Mentor engineers on advanced performance engineering practices, tools, and technologies.Support workforce planning, succession planning, and career development.Promote strong collaboration across engineering, platform, and operations organizations.Use your skills to make an impactRequired QualificationsBachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field.10+ years of experience in software engineering, performance engineering, quality engineering, or related disciplines.3+ years of leadership experience managing engineering or performance engineering teams.Proven experience leading performance testing engagements for large-scale enterprise applications.Hands-on experience with enterprise performance testing tools such as:LoadRunner EnterpriseBlazeMeterApache JMeterPerformance CenterStrong expertise in performance analysis, capacity planning, workload modeling, and application tuning.Experience optimizing performance across:web applicationsAPIsmicroservicesdistributed systemscloud-native platformsdatabasesStrong understanding of Java, REST APIs, cloud-native applications, and enterprise architecture patterns.Hands-on experience with performance monitoring and observability platforms such as:DatadogSplunkDynatraceNew RelicDemonstrated ability to lead through influence, partner across organizations, and remain hands-on in technical problem solving.Preferred QualificationsExperience in healthcare, insurance, financial services, or other highly regulated industries.Experience testing Generative AI applications, AI platforms, intelligent agents, and LLM-based solutions.Experience with AWS and Azure cloud architectures.Knowledge of Kubernetes, OpenShift, Docker, Terraform, and Site Reliability Engineering practices.Familiarity with chaos engineering, resilience testing, and fault injection techniques.Experience helping establish or mature enterprise-wide performance engineering practices or centers of excellence.Experience supporting digital transformation and cloud modernization initiatives.Relevant certifications in cloud, performance engineering, DevOps, or Site Reliability Engineering.Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.Scheduled Weekly Hours40Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$142,300 - $195,700 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.Description of BenefitsHumana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About usAbout Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.​Equal Opportunity EmployerIt is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.SummaryLocation: New York, NY; Work at Home - New Jersey; Work at Home - Illinois; Work at Home - Texas; Work at Home - Massachusetts; Work at Home - Connecticut; Work at Home - KentuckyType: Full time