Office Manager | Part-Time | Palm Springs Plaza Theatre

Office Manager | Part-Time | Palm Springs Plaza Theatre

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

The Office Manager will be responsible for maintaining daily office operations, providing administrative support, and creating a welcoming environment for employees, guests, and visitors. Primary administrative duties may include, but are not limited to, ordering and managing office supplies, calendar support, coordination of meetings, and general clerical duties. This position is also responsible for performing reception duties, and representing the organization professionally by answering incoming calls and emails, properly responding to or routing them, taking messages, assisting guests with information, returning lost and found items, and greeting visitors. It is critical that the Office Manager is able to multi-task, organize and prioritize tasks, and willingly assist staff where needed.

This role will pay an hourly rate of $20.00-$24.00

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

This position will remain open until May 29, 2026.

About the Venue

The Historic Palm Springs Plaza Theatre located in the heart of Downtown Palm Springs, California, re-opened on December 1, 2025 after a $34 million dollar restoration. The theatre hosts 120+ events per year including hosting the Palm Springs International Film Festival, Palm Springs Symphony, Palm Springs Gay Men's Chorus, Modern Men: Coachella Valley Men's Chorus, Palm Springs Pops Orchestra, Modernism Week, Palm Springs Jazz Festival and many national touring acts. The theatre capacity is 700 seats.

Responsibilities

• Provide general office, administrative, and clerical support, including but not limited to: copying, filing, correspondence, meeting coordination, etc.
• Answer phone call and email inquiries professionally and accurately. Greet and assist in-person visitors. Reroute applicable inquiries to the proper departments.
• Perform all other reception duties as needed.
• Keep detailed and accurate records of visitor requests and of calls received.
• Manage post-even lost & found inquiries and returns.
• Perform office management functions, including but not limited to: communicating with building management, maintaining contact lists, coordinating office maintenance and repairs, working with vendors, etc.
• Assist the General Manager and Assistant General Manager with calendar scheduling and other tasks as assigned.
• Oversee office supplies, equipment, and kitchen items, maintaining inventory and ordering as needed.
• Oversee the employee dining and kitchen area daily, ensuring cleanliness, dishwashing, and coffee machine maintenance.
• Manage general office upkeep, including ensuring common areas remain tidy.
• Handle incoming and outgoing mail, including daily post office pickups.
• Receive, sort, and distribute package deliveries.
• Assist with organizing corporate and community events, from planning stages through execution. This includes coordinating with vendors, managing invitations, overseeing event logistics, and more.
• Support meetings and engagements, including preparing agendas, securing meeting space, and organizing briefing materials.
• Contribute to team efforts, foster a culture of collaboration, support, and mutual respect within the workplace.
• Other duties as required/requested.

Qualifications

• 3-5+ years' experience in a receptionist or office manager role is preferred.
• Experience in hospitality/theatre/live entertainment, a plus.
• Excellent oral and written communication.
• Friendly, professional attitude with the ability to be proactive and resourceful.
• Guest-service focused, able to kindly and confidently answer guest inquiries.
• Outstanding organizational, time-management, and multi-tasking skills.
• Intermediate to advanced computer skills, including Outlook, Word, PowerPoint, and Excel.
• Ability to work in fast-paced environment and work under pressure.
• Flexible team player that maintains cooperative working relationships with company and business contacts.
• Strong attention to detail, accuracy, and validity.
• Ability to work in a fast-paced, changing environment.
• Must work well under the pressure of deadlines.
• Willingness to work evenings, weekends, holidays, as required by the events or business needs.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.