Database Support Team Manager ($25-26/hour)

This onsite leadership role is ideal for someone who loves organizing information, improving processes, and coaching a team to consistently high standards. You will help drive major database improvement work during a high priority period while supporting day to day quality and production. Key Details Pay range: $25 to 26 /hour Work Arrangement: Onsite in Framingham, MA which will transition to hybrid after training Schedule: Monday to Friday, with options to work 7a-3p, 8a-4p, 9a-5p, 10a-6p Why This Job is Awesome / Your Impact The database is the heart of the service, and your work directly improves how downstream teams serve people You will own meaningful projects, set standards, and create structure that improves quality and efficiency Strong training and development support, with room to grow into broader leadership Responsibilities Oversee daily database maintenance to ensure information is accurate, consistent, and aligned with standards and style guides Lead a large conversion effort involving substantial manual updates and backlog reduction Identify weak points in data quality, taxonomy, formatting, and consistency, then drive practical improvements Build and manage timelines for routine upkeep, including annual updates and recurring maintenance Provide hands on support to the database team, answering live questions and coaching to improve quality and speed Collaborate with internal stakeholders to ensure the database supports service delivery needs Required Qualifications Strong comfort with technology, including troubleshooting and learning new tools quickly High information retention and ability to learn complex health and human service content Strong attention to detail and a data quality mindset Self starter who can prioritize, create structure, and keep work moving Coaching and leadership capability, management experience helpful but not required Preferred Qualifications Familiarity with public assistance programs or social services, professional or lived experience Experience with structured datasets, taxonomies, or standards based content environments Interest in team development and continuous process improvement #J-18808-Ljbffr ProPivotal