Mental Health Case Manager

Mental Health Case Manager – Mental Health Service Line

Start your career, shift your path, or grow your impact with SAM. At Service Access & Management, Inc. (SAM), we believe everyone deserves the opportunity to live their best life; and our team is here to make that possible. With over 800 professionals across Pennsylvania and New Jersey, we provide high-quality services that empower individuals and strengthen communities. Rooted in service, integrity, and respect, SAM is a place where individuals served and colleagues come first.

About the Blended Case Management Role: As a Blended Case Manager within our Mental Health service line team, you'll play a vital role in coordinating and advocating for the mental health needs of the individuals served. This position is ideal for someone who is compassionate, resourceful, and thrives in both independent and collaborative work environments and thrives in fast-paced environments where collaboration matters.

Starting Rate: Based on education, experience and qualifications.

Blended Case Manager Core Responsibilities

• Conducting initial assessments to determine the needs of clients
• Coordinating with individuals served, their families, and team members to develop treatment plans
• Connecting individuals with appropriate mental health services and resources that can facilitate well-being
• Regularly monitoring goal progress and providing onboarding support, guidance, and encouragement
• Responding promptly and effectively to any mental health crises that may arise, ensuring their safety and well-being
• Serving as an advocate for individuals by ensuring their rights are upheld, their voices are heard, and they have access to resources and services to improve their overall quality of life

What You Bring

Bachelor's degree in psychology, social work, counseling, social welfare, sociology, vocational rehabilitation, or related field

12 credit hours in psychology, social work, counseling, social welfare, sociology, vocational rehabilitation, or a related field AND 2 years experience

Strong interpersonal and communication skills

Comfortable using technology and working both independently and as part of a team

A valid driver's license and reliable transportation, and ability to meet standard background and clearance requirements

Who Thrives in This Role

We've found that people who are: empathetic and adaptable, organized and detail-oriented, collaborative and communicative, self-motivated and reliable thrive in this role. Whether you're just starting out or building on prior experience, we have a place for you.

Employee Benefits

Team members in this role are eligible for SAM's comprehensive Total Rewards benefits package, which includes: no monthly premium for employee-only health insurance, single-stream PTO (36 days) + 11 paid holidays, employer matching 401k – up to 5%, recognition and wellness initiatives and rewards. In addition, all team members have access to tuition discounts, professional development, supportive supervision, and career growth opportunities.

Location & Schedule

This position is based in Franklin and Fulton Counties, PA. Work is primarily community-based with some remote flexibility. Office hours are Monday through Friday, 8:30 AM to 4:30 PM. Mental Health Case Managers have on-call responsibilities.

Program expectations by service line: Mental Health are primarily community-based with some remote flexibility.

We welcome candidates of all backgrounds and are committed to building a diverse and inclusive team.