Customer Service Associate (CSA)

We are looking for people who thrive in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further! Join our team as a Client Service Associate (CSA) and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our clients’ journey with us! Experience is not required. Paid training is provided. No matter your work background or experience level. Perks Flexible scheduling Hourly pay plus performance bonus Opportunities for advancement within the organization or as a tax pro Free tax preparation training if desired Free continuing tax education Discounted Tax Preparation on your personal tax return What you need Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience preferred, but not required Willingness to learn and grow in a customer-focused role We are an independently owned and operated franchise with 29 locations in East Tennessee. Please note, these are in-person positions, not remote. You can choose the location (or locations) that are most convenient for you. These are seasonal full and part-time positions with flexible scheduling to fit your needs, with opportunity for advancement and year-round work for the right candidates. #J-18808-Ljbffr SPM Ventures LLC