Casual Sales Ambassador - Downtown Summerlin New Las Vegas, Nevada, United States

Casual Sales Ambassador - Downtown Summerlin Weekly: 4-19 hours Sales Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Sales Ambassadors cultivate strong team relationships and contribute to overall shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more. We encourage you to put yourself in the customer's shoes and think about what would make their day. Whether it's providing personalized product recommendations or sharing your knowledge and expertise, you have the power to create a unique and memorable experience for every shopper. For our Sales Ambassadors, it's not just about selling soap – it's about making a positive impact on the world, one bar at a time! Responsibilities Driving Sales: Utilize StoreForce dashboard results and seek feedback to exceed sales goals. Take ownership of your results and actively work to grow your contribution to the store’s overall sales. Customer Experience: Consistently deliver a world-class customer experience to every customer who walks through our doors. Connect with customers and identify their needs by listening attentively and asking open-ended questions. Demonstrate products’ unique benefits and features. Seek opportunities to make customers’ day and leave the world Lusher than we found it. Building the Brand: Educate customers on our brand values including our stance on fighting animal testing, freshest cosmetics, ethical buying, 100% vegetarian, handmade, and naked packaging. Articulate these values in the shop and through community engagement. Product Passion: Continually expand your product knowledge with ongoing learning and dive deep into all things Lush. Stay up-to-date on products, ingredients, and unique benefits to confidently and consistently make informed recommendations. Development: Utilize Lush resources to develop effective sales techniques and product knowledge to improve performance, support team growth, and increase sales. Take ownership of your development and actively seek feedback and opportunities. Diversity, Equity, Inclusion, and Belonging: Encourage open communication and actively listen to team members’ perspectives. Foster a sense of belonging through teamwork and collaboration. Time and Attendance: Be punctual, reliable, and present at work. Prioritize wellbeing and take necessary breaks. Visuals and Merchandising: Maintain a clean, organized, and visually appealing store to enhance experience and drive sales. Stock and Inventory: Utilize Visual Merchandising guidelines to adjust product displays in real time based on sales. Policies and Procedures: Practice company standards for opening/closing, product integrity, respectful workplace, and health and safety. Qualifications Required: Excellent customer service skills Flexibility to adapt to changing situations and priorities in a fast‑paced environment Knowledge and passion for skincare, natural beauty, and ethical business Flexible schedule to accommodate store needs, including evenings, weekends, and holidays Note: Candidates under 18 will be employed via the Lush Youth Employment Program under local regulations. Preferred: Experience with consultation‑based customer service models Strong problem‑solving skills to address issues in day‑to‑day operations Experience working in a team environment Experience in skincare or cosmetics Experience in cross‑cultural collaboration and DEIB or social justice training Fluency in Spanish, French, or other languages Pay Summerlin Pay: $15 - $15 USD Equal Employment Opportunity As set forth in Lush Handmade Cosmetics’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. #J-18808-Ljbffr Lush Fresh Handmade Cosmetics