Coordinator/Driver helper

Coordinator/Driver Helper

Location: USA - Burbank, Rws Rd.

Division: Road Transport US

Job Posting Title: Driver Helper

Time Type: Full Time

Summary: The VAD Driver Helper is responsible for supporting the safe, compliant, and precise delivery and installation of sensitive, high-value equipment from warehouse locations to Data Center Operations (DCO) sites. This role requires the ability to operate effectively within active construction and data center environments while maintaining strict adherence to safety protocols and operational procedures. This position goes beyond traditional delivery support, serving as a critical extension of DSV's operational and customer service standards. The VAD Driver Helper is expected to provide white glove service, maintain a professional presence, and actively support installation activities, including working in confined spaces and varied physical positions, while ensuring accuracy, safety, and efficiency throughout the delivery process.

Duties & Responsibilities:

• Assist the driver with deliveries from warehouse locations to Data Center Operations (DCO) sites
• Support loading, unloading, and securement of freight to ensure safe transport
• Assist with installation and placement of server systems and sensitive equipment using provided tools and procedures
• Perform installation support activities, including working in confined areas and positioning equipment accurately
• Complete and verify Proof of Delivery (POD) documentation and ensure shipment accuracy
• Maintain a professional appearance and adhere to required uniform and PPE standards
• Communicate effectively with drivers, team members, site personnel, and management
• Identify and escalate operational issues, delays, hazards, or compliance concerns promptly
• Operate safely within active construction sites, data centers, and controlled environments
• Maintain high standards of safety, customer service, and adherence to DSV policies
• Travel to other U.S. locations as required based on operational needs
• Work flexible schedules, including weekends and approved overtime, in alignment with business demands
• Perform additional duties as assigned to support VAD operations

Qualifications & Experience:

• Minimum 12 years of experience in delivery, warehouse operations, moving/installation services, or similar physically demanding roles preferred
• Experience supporting white glove deliveries, data center logistics, or high-value/sensitive equipment handling strongly preferred
• Demonstrated ability to safely handle, move, and position large, heavy, and fragile equipment in controlled environments
• Experience using manual material handling equipment (e.g., pallet jacks, dollies, lift assists)
• Basic familiarity with Proof of Delivery (POD) systems, handheld devices, or digital tracking tools preferred
• Experience assisting with IT/server rack installation or technical equipment setup preferred (training provided)

Skills & Competencies:

• Strong commitment to safety, compliance, and operational excellence
• Professional, customer-focused demeanor
• Ability to work both independently and in team-based environments
• Strong situational awareness and problem-solving skills
• Ability to follow detailed SOPs, safety procedures, and manifests
• Proficiency in English (read, write, and communicate effectively)
• Ability to use handheld devices or digital POD/freight tracking tools

Physical Demands:

• Extended periods of standing and walking
• Frequent lifting, carrying, pushing, and pulling of freight
• Use of equipment such as pallet jacks and securing tools
• Climb in and out of trucks and trailers
• Bend, kneel, crouch, and twist during delivery and installation activities
• Effective verbal communication, hearing, and visual acuity
• Frequently carry, push, or pull freight weighing 1125 pounds
• Lift 50+ pounds repeatedly throughout the shift
• Stand and walk for extended periods (majority of the workday) on surfaces such as concrete, metal, or construction flooring, which may be uneven or slippery
• Frequently reach at, above, and below waist level to handle freight and equipment
• Frequently squat, kneel, crouch, bend, and twist to position and secure freight
• Perform installation support activities requiring work in confined spaces and prone positioning

Work Environment:

• Extended periods of standing and walking
• Time spent inside a truck cab during transport
• Frequent lifting, carrying, pushing, and pulling of freight using equipment such as pallet jacks and securing tools
• Climb in and out of trucks and trailers and regularly bend, kneel, crouch, and twist during delivery and installation activities, including working in confined spaces and assuming a prone position (lying flat) when required
• Effective verbal communication, hearing, and visual acuity
• Noise levels can range from moderate inside the cab to loud at delivery and installation locations

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.

The expected base pay is $28 hourly. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law.

If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at View email address on click.appcast.io.

If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.