National Account Coordinator

Overview Join to apply for the National Account Coordinator role at Alside . Alside/Associated Materials, National Account Coordinator will play a pivotal role in supporting our national account management team to ensure the successful execution and management of key client relationships. This position requires a proactive and detail-oriented individual who thrives in a fast-paced environment. Responsibilities Assist national account managers in day-to-day activities related to managing national accounts. Serve as a primary point of contact for national account clients, for all orders, addressing inquiries and resolving issues promptly and professionally via phone, email, or chat. Coordinate the implementation of new accounts and the onboarding process for new clients. Collaborate with other departments to address customer needs and escalate complex issues when necessary. Maintain accurate records of account activity and communications. Process orders from key national accounts. Work with internal Alside teams to troubleshoot problems and ensure timely resolution. Respond promptly to client inquiries, concerns, and requests. Track and develop reporting methods to best serve the customer and business. Address and resolve issues or conflicts that arise with national accounts. Assist with special projects or assignments as assigned by management. Key Relationships: Alside Company and Field Leadership & Customer/National Dealer production and sales leaders. Qualifications Proven experience in account management, customer service, or a related role. Strong organizational skills with the ability to prioritize tasks and manage time effectively. Excellent written and verbal communication skills. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Salesforce experience is a plus. Ability to analyze data, draw insights, and make strategic recommendations. Details Seniority level: Entry level Employment type: Full-time Job function: Other Industries: Wholesale Building Materials About Us When you join Alside, you are part of a leading exterior building products distribution business serving residential and commercial remodeling and new construction markets. We strive to provide high-quality windows, siding, metals, and other essential building products to contractors, remodelers, builders, and architects. Headquartered in Atlanta, Georgia, Alside operates more than 100 supply centers across the U.S. and is owned by Associated Materials, LLC. Equal Opportunity Associated Materials, LLC, provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, ancestry, age, disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. We also make reasonable accommodations for disabled employees and applicants, as required by law. Additional Information The actual wage offered to the successful candidate will be based on multiple factors, including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal pay parity. Compensation decisions are dependent upon the facts and circumstances of each position and candidate. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled #J-18808-Ljbffr