Software Testing Engineer

Software Tester

Develop, document, and revise test plans and procedures and quality standards for software and hardware, focused on wireless products and related accessories. Manage the cross functional bug reporting and resolution process, ability to SW upgrade the devices using OEM tools. Manage the test sample requirements and inventory. Ensure the distributed samples are tracked and upgraded to the latest available firmware level. Validate OEM and test partners test results by executing the regression test plan and perform other adhoc random testing. Test and certify MRs (maintenance releases or software updates) and Security MRs by executing the regression plan and the test cases impacted by the MR scope. Manage activation and deactivation of the test samples. Compile test results data, collect logs and write required engineering reports, to report to OEMs and other fix agents. Update issues tracking and management tools to ensure all the information is current and properly shared. Troubleshoot related issues and test, maintain, and monitor relevant solutions and logs, Field testing if required to reproduce the issue. Monitor customer-reported issues, perform root cause analysis, and develop test methods to improve overall customer satisfaction. Deploy new test tools as required. Knowledge in JIRA and Confluence. Understanding of LTE and 5G RF and Core technologies. Must be able to communicate effectively and convincingly with all areas of the company – technical and non-technical - as well as with external parties. Collaborate with project stakeholders and internal Development and E2E teams. Self-Starter and must be able to work independently with minimal supervision. Education and Experience Education Level - Bachelor's Degree or Equivalent Field of Study – Computer Science, Electronics and Telecommunications, Engineering or other related fields. Certifications – N/A Experience: 5+ years in product development and/or technology management roles, including 3+ years in mobile and/or wireless space Other Specific skills: Strong problem solving and analytical skills, communication (verbal and written) skills, leadership skills, and organizational/documentation skills. Excellent project management skills, with a proven track record of successful delivery of projects on time, in line with budget expectations. Excellent collaboration and coordination skills to work across a matrixed team from various internal orgs Effective working knowledge of smartphones, Android operating systems (OS), and mobile wireless telecommunications technology, including GSM/WCDMA/LTE/WIFI Experience with automation tools like Spirent or Eggplant and basic logging skills with QXDM and QCAT. Experience planning, developing, and executing feature test cases and functional test scripts for wireless mobile applications. Experience in performing and managing quality assurance activities, including functional and regression testing, performance and stress testing. Experience in identifying causes of defects, developing improvement processes, and communicating solutions to management or customers. Experience with the industry practices/processes for Certifying mobile products for an MNO or MVNO.(Preferred) Working knowledge of Android Platform with experience handling various OEMs.