Quality Control Supervisor

Job Title Quality Control Supervisor Job Description The Quality Control Supervisor is responsible for supervising/leading a team of Quality Control Technicians, overseeing quality control processes and procedures to ensure compliance with all applicable standards. Your role: Supervises and leads a team of Quality Control Technicians, providing guidance, mentorship, and actively contributing to employee selection, performance management, compensation management, and career development. Develops, implements, and oversees quality control processes and procedures, ensuring compliance with organizational requirements and industry standards across all stages of production. Coordinates and manages day-to-day quality control activities, including inspections, testing, and audits, to ensure products consistently meet or exceed established quality standards. Works on addressing varied but typically not highly complex issues or problems by exercising judgement and interpretation within existing procedures and policies to determine appropriate action. Coordinates the root cause analysis and problem-solving sessions to address quality issues, guiding the team in developing and implementing effective corrective and preventive actions and possesses basic understanding of Corrective and Preventive Action (CAPA), applicable regulations, requirements, and standards. Utilizes advanced quality management tools, such as Statistical Process Control (SPC) and Failure Mode and Effects Analysis (FMEA), to monitor and improve process capabilities and product quality. Leads and reviews quality control documentation, including inspection records, audit reports, and validation protocols, ensuring accuracy and compliance with internal and external requirements. Leads regular internal audits to ensure adherence to quality control principles and industry standards, addressing any non-conformances identified and ensuring continuous improvement. Develops, monitors and analyzes key quality performance metrics, generating detailed reports and actionable insights for senior management to support informed decision-making and strategic planning. Ensures the calibration, maintenance, and proper use of quality control equipment and instrumentation, guaranteeing accurate and reliable measurements for quality assessments. Leads continuous improvement initiatives within the quality control department, applying Lean Six Sigma methodologies to optimize processes, reduce waste, and improve overall product quality. You are the right fit if: You have a minimum of 5+ years’ experience in FDA/ISO 13485 regulated Medical Device manufacturing quality environments, with a focus on production controls, supporting validations, administering calibration, maintenance, and proper use of quality control equipment, quality records, incoming/in-process/final Inspection, and continuous/process improvement. You have proven experience leading Quality Control Technicians, providing mentorship and guidance. You have proven experience working in a clean room environment, ensuring adherence to Good Laboratory Practices (GLP) and Good Manufacturing Practices (GMP). You have experience with laboratory hygiene programs and lab equipment maintenance, to ensure accuracy and reliability of test results, adhering to regulatory standards and quality control measures. You have a minimum of a Highschool Diploma/ Vocational Education or equivalent. Associates or Bachelor's Degree desired. Six Sigma knowledge and/or certifications desired. You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position. How we work together: We believe that we are better together than a part. For our Office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence (5 days per week) in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. This is an Onsite role. About Philips: We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody, everywhere, has access to the quality of healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. Learn more about our culture. Philips Transparency Details: The pay range for this position in Plymouth, MN is $67,000 to $105,000 At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. Additional Information: US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Plymouth, MN. May travel up to 10% #LI-PH1 This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace. At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life. For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health. Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success. It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism. To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact View phone number on click.appcast.io, option 5, for assistance. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace. Know Your Rights