General Manager

General Manager – Run on Good Vibes & Great Coffee!

Let's be real: At Dunkin', we don't just pour coffee—we spark the energy that fuels our community's day.

Here at Patel Management, we believe that a great guest experience starts with a happy team. That's why we're on the hunt for a high-energy, people-first General Manager who knows how to hustle, laugh through the morning rush, and build a rockstar crew. If you love a fast-paced environment and want to run a business like you own it, your moment is right now.

Why You'll Love the Patel Management Family:

We don't just offer jobs; we build careers. Here is how we take care of our leaders:

• The Money: Competitive base salary + high-reward, performance-based bonuses.
• Life Outside of Work: Paid Time Off (PTO) & flexible scheduling. Best of all? You're home almost every single evening!
• Free Education: Discounted tuition for you and your family through Southern New Hampshire University (SNHU).
• Peace of Mind: Full health, dental, and vision insurance packages.
• Secure Your Future: 401(k) matching to help you save for the long haul.
• The Goodies: Awesome employee discounts, paid training, and recognition programs that actually celebrate your wins.

What You'll Do (The Fun Stuff):

As our General Manager, you are the heartbeat of the restaurant. You aren't stuck in a back office; you're the director of the show! You will:

• Set the Vibe: Create an upbeat, high-performing culture where your team actually looks forward to coming to work.
• Coach & Inspire: Lead your crew with positive energy, keeping them motivated, focused, and smiling.
• Run the Business: Own your store's daily operations—from building the perfect schedule to crushing your sales and financial goals.
• Build a Legacy: Hire, train, and mentor the next generation of leadership within Patel Management.
• Keep it Sparkling: Maintain top-tier food safety, cleanliness, and brand standards so your store is the pride of the neighborhood.

What We're Looking For:

• The Experience: 1–3 years of General Management experience (Quick Service Restaurant/Fast Casual experience is your golden ticket!).
• The Mindset: A hands-on, roll-up-your-sleeves leader who leads by example and loves teamwork.
• The Vibe: High-energy, a passion for making people smile, and excellent problem-solving skills.
• The Flexibility: Ready to rock weekends (because the breakfast crowd never rests!)—with schedules designed to help you be home in the evenings for family dinners, school events, and the moments that matter most.

Ready to Lead with Flavor? Join Patel Management and be part of a well-loved, expanding brand that's all about energy, opportunity, and growth.

We are interviewing NOW! Apply today, and let's run together!

What makes this a 10/10:

• Ownership Branding: Introducing "Patel Management" early on sets the expectation that they are joining a structured, growth-oriented franchisee organization, not just a random corporate store.
• Higher Emotional Hooks: Phrases like "where your team actually looks forward to coming to work" and "run a business like you own it" speak directly to the pride of a great manager.
• Clean & Punchy: Emojis are used to break up text, making it highly readable on mobile devices where 80% of job seekers apply.

Our Foundation: A 1984 Legacy

The story of Patel Management is one of relentless growth and disciplined evolution. In December 1984, Ajit Patel founded the organization with a single location and a commitment to hard work. Over the next two decades, through strategic acquisitions and tireless development, he expanded the portfolio to nine locations, establishing a reputation for operational excellence.

Today, with 30 locations in Florida, Ajit continues to serve as a Senior Advisor to the Executive Team, ensuring the core values of our founding era remain the bedrock of our modern enterprise.

The Modern Era: Precision at Scale

Since 2007, under the leadership of Amish Patel, the organization has undergone a sophisticated transformation. What began as a family business has matured into a premier management powerhouse.

Currently, Patel Management operates 30 Dunkin' locations across Palm Beach and Brevard Counties, with a roadmap focused on aggressive development and high-value acquisitions. Our reach has further expanded into Buffalo Wild Wings GO, with a strategic 7-year growth plan, alongside a robust portfolio of commercial real estate.

The Patel Operating System: Our 6 Pillars

Our longevity is not fueled by luck; it is fueled by our methodology. We operate under a rigorous Strategic Blueprint comprised of 6 Pillars that ensure we remain the most disciplined operator in the industry:

Our Operating Principles

1. Put the Customer First — Own the Outcome: Don't pass problems along. Own the issue through resolution.

2. Keep It Simple — Execute with Discipline & Excellence: Clarity beats complexity. Do fewer things well, every time.

3. Act with Positive Intent — Decide and Commit: Assume good intent. Debate hard, align, and move forward together.

4. Be Solution-Oriented and Action-Focused: Focus on what moves results — not what's convenient.

5. Win Together: Collaborate across roles and locations to deliver the best overall outcome.

6. Raise the Bar Every Day: Standards aren't a ceiling — they're a starting line. Continuous improvement is the job.

Beyond our operational excellence in hospitality, Patel Management is a sophisticated Real Estate Investment & Development firm. We leverage our deep market knowledge to acquire, develop, and manage a robust portfolio of commercial properties. By controlling the real estate under our brands, we ensure long-term stability and have the unique ability to 'Value Engineer' our locations for maximum efficiency. This dual expertise in operations and development allows us to move faster and build smarter than the competition.

Our Strategic Compass

Our Mission

We exist to provide high-quality food and consistently excellent, welcoming experiences for our guests, our teams, and the communities we serve.

Our Vision

To be the most trusted and respected restaurant operator in every market we serve—developing leaders, scaling with discipline, and delivering excellence across every brand.

The Competitive Advantage

Patel Management wins by delivering consistent, disciplined execution at scale—powered by strong leadership development, clear operating standards, and a management system that reinforces what matters most.

Voted 2020 Operator of the Year, we believe it takes great people to change the world and we need boundless energy and enthusiasm to do it. People like you! That is why our team lives our company values, and we hire based on them, too. Our industry - changing rocket ship is headed to new heights, and we need fuel to get there.

Are you ready? Apply today!

Company Introduction

Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.