Lift Truck Service Technician

Field Service Technician

Are you a hands-on problem solver who enjoys diagnosing and fixing equipment? Whether your background is in automotive, heavy equipment, aviation, or another technical trade, your skills are highly valued here.

As a Field Service Technician, you'll be part of a local service team made up of fellow technicians and a Team Leader who support each other daily. While you'll travel to customer sites and work independently on service calls, you'll never be on your ownyou'll have a team behind you to collaborate with, share knowledge, and help solve problems.

This role is ideal for someone who enjoys a mix of independent field work and being part of a tight-knit, team-oriented environment.

Diagnose and repair mechanical, electrical, and hydraulic issues on lift trucks

Travel to customer sites within your assigned territory

Perform preventive and scheduled maintenance

Accurately document all service work performed

Test equipment to ensure safe and proper operation

Collaborate with your Team Leader and fellow technicians to solve complex issues

Communicate with dispatch, parts, and sales teams to meet customer needs

Plan and manage daily service calls efficiently

Maintain a clean, organized service van and manage tools and parts inventory

Provide professional, customer-focused service at all times

Safely operate a company-provided service vehicle

High school diploma or equivalent

13 years of relevant mechanical or technical experience preferred

Strong mechanical aptitude

Basic knowledge of mechanical, electrical, and hydraulic systems

Ability to read and interpret diagrams and schematics

Strong customer service and communication skills

Valid driver's license with a clean driving record

Competitive hourly pay with overtime opportunities

3 weeks of paid time off (120 hours) starting your first year

8 paid holidays each year

Medical, dental, and vision insurance with multiple plan options

Company-paid basic life insurance and short-term disability

401(k) with company match

Health Savings Account (HSA) with annual company contributions

Flexible Spending Accounts (medical and dependent care)

Paid parental and maternity leave

Employee Assistance Program and supplemental benefits options

Referral bonus program

Employee discount program

Paid technical training and career development opportunities

Company-provided service vehicle (fuel, maintenance, and insurance included)

Company-provided uniforms

Annual $200 boot allowance

Hand tool insurance at replacement cost

Tool loan program up to $1,000 after 90 days

Eligibility to participate in the Technician Bonus Program after 6 months of employment, providing additional earning opportunities based on performance and team results