Budtender/Reception - Part Time Seasonal

Job Title Budtender/Reception – Part Time Overview The Fire Station (TFS) is a marijuana retail establishment located in the Upper Peninsula of Michigan. TFS holds valid state and municipal operating licenses and strives to exceed compliance standards at the highest level. Beginning in 2019 with less than ten employees, our business is now growing rapidly and welcomes new employees who are interested in a career in the cannabis industry. Roles Receptionists are the first point of contact for customers when they enter the facility. They greet customers, gather the required information, and grant them access into the budroom. Budtenders perform the core interaction with the customers, the salesperson of cannabis products. Budtenders and receptionists are knowledgeable about a variety of cannabis products, and can provide detailed descriptions and explanations of products to customers. Budtenders help customers find products specific to their needs and perform sales transactions, while restocking products on the sales floor as necessary. Responsibilities Welcoming and greeting new customers in a thoughtful and polite manner Answering phone calls, responding to emails Staying updated on current available products for sale within the facility and general cannabis knowledge such as purchase limits to answer general questions from customers Checking IDs to ensure customers are of legal age before allowing entrance onto the sales floor Properly completing sales transactions and recommending products to customers Utilizing the point of sale (POS) system to complete transactions Monitoring product quantities, labeling, and restocking activities Assisting with facility compliance by following inventory and transaction rules and standards Ensuring that products sold match METRC and related tracking information Collecting and counting cash and identifying potential fraud cash bills Maintaining the budroom display shelves and workspace clean and presentable, including general cleaning procedures (mopping, sweeping, vacuuming) Completing and signing required checklists for end‑of‑shift duties, including sanitation and facility upkeep Occasionally training new TFS staff on policies, procedures, and job shadowing Required Skills and Abilities Excellent verbal and written communication skills Excellent customer service skills Excellent interpersonal and conflict resolution skills Excellent organizational skills and attention to detail Strong analytical, mathematical, and problem‑solving skills Strong leadership skills Ability to prioritize tasks Works well under pressure and deadlines, ability to multitask Remains calm and collected in a busy retail environment Excellent cash handling abilities Guides customers through the entire customer service experience (check‑in, sales, product selection, checkout) Ability to bend and stand while reaching below and above counter height for products Ability to move frequently around the sales floor to the checkout with a customer and pack up their products Education & Experience Must have adequate cannabis product knowledge At least 1 year of experience in a retail or similar setting At least 1 year experience using POS systems High school education required; higher education preferred Work Environment Compliance with all State and Municipal laws enforced by Michigan Department of Licensing and Regulatory Affairs (LARA) and Cannabis Regulatory Agency (CRA) Prolonged periods standing at a sales counter and working on a computer May have to perform duties outside of the facility in inclement weather if offering curbside services Job Requirements At least 21 years of age No felony convictions Successful background check Valid government‑issued photo identification Can lift 20 pounds Work Schedule 20–29 hours per week, shifts may vary Retail locations typically open 8 am–9 pm, 7 days a week including most holidays Classification Part Time Non‑Exempt Salary/Wage & Benefits Pay starting at $15.00 per hour plus tips Non‑Exempt Part Time employees are eligible for the following benefits on the first day of employment: Paid Time Off (PTO) Accrual Voluntary Life Insurance Options 401(k) plan with up to a 3% company match Employee Assistance Program Voluntary Pet Insurance Options Employee Discounts and Recognition Programs EOE Statement TFS is committed and proud to be an equal opportunity employer. TFS does not discriminate against race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age or veteran status of any qualified applicant. TFS is fully compliant with all fair and strives to create a diverse, unbiased work environment. Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. #J-18808-Ljbffr The Fire Station