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Remote Quality Assurance & Calibration Specialist

NexRep LLC

NexRep LLC seeks a Quality Specialist to analyze calls, emails, social media posts and SMS from NexRep’s independent contractors, identify trends, and work with certification and operations teams to meet client standards.

The role emphasizes attention to detail, analytical thinking and constructive feedback to improve quality scores. You will monitor interactions, contribute recommendations for scorecards, and participate in calibration sessions with clients.

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Vacancy posted 15 hours ago
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