Lead Bartender & Guest Experience Ambassador

Raise the Bar. Lead by Example. Wachusett Brew Yard is looking for a passionate and experienced hospitality pro to serve as our Lead Ambassador-a frontline leadership role that ensures smooth service and exceptional guest experiences without formal supervisory duties. If you love craft beer, have solid restaurant chops, and enjoy energizing a team while delivering high standards, this is the role for you. Wachusett Brew Yard Barrel One Collective Lead Bartender/Ambassador Raise the Bar. Lead by Example. Wachusett Brew Yard is looking for a passionate and experienced hospitality pro to serve as our Lead Ambassador-a frontline leadership role that ensures smooth service and exceptional guest experiences without formal supervisory duties. If you love craft beer, have solid restaurant chops, and enjoy energizing a team while delivering high standards, this is the role for you. What You'll Do Serve guests with top-tier customer service and genuine hospitality Support and guide front-of-house staff to keep service flowing smoothly Pour beers, fill growlers, and talk guests through our offerings with confidence and enthusiasm Foster a positive, pride-filled team environment through your presence and example Maintain a clean, organized space that reflects our standards and values Ensure safety and compliance, including age verification for all alcohol service Operate POS system, handle cash drawer with accuracy, and follow opening/closing procedures What You Bring Previous experience in a high-volume hospitality or bar setting Knowledge of craft beer and a curiosity to learn more Excellent communication and guest engagement skills A calm, confident presence and a team-first mindset Dependability, professionalism, and attention to detail Ability to thrive in a fast-paced, sometimes loud or hot/cold environment TIPS certification (required) Why Work With Us Be part of the growing Barrel One Collective family and a standout destination in Worcester Flexible part-time hours in a fun, community-oriented atmosphere Opportunity to contribute to a growing and dynamic hospitality brand Work alongside a team that takes pride in what they pour, serve, and represent Bring your energy, lead with passion, and help shape the guest experience at Wachusett Brew Yard. Apply now! #J-18808-Ljbffr