Support Associate - Soma

POSITION OBJECTIVE

The Support Associate supports a customer‑ and product‑focused sales culture, ensuring merchandise handling, stock processing, and stockroom organization support core principles across store operations.

FUNCTIONAL RESPONSIBILITIES

Operational Excellence Processes merchandise, ensuring items are properly stored, ticketed, and easily located for replenishment; reorganizes merchandise as needed to maximize stock space. Ensures new products are properly merchandised and represented in a timely manner. Enters all receiving documents into the computer system, reconciles merchandise invoices to items received, and completes store‑to‑store transfers and Locate requests accurately and timely. Ensures visual packet materials, props, and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc. Participates in pricing changes and markdowns. Alerts store management to cash supply needs. Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc., as directed. Assists with boutique cleanliness and organization. Customer Experience Models, supports, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni‑channel experience. Teamwork and Growth Promotes an inclusive, collaborative approach to problem solving. Seeks personal developmental opportunities and readily solicits feedback. Other duties as assigned. This position may be found in multiple brands; some duties may vary from brand to brand.

QUALIFICATIONS

High school diploma or equivalent. Previous stock or cashier experience preferred. Must be 18 years of age or older. Excellent communication and customer service skills. Strong organizational skills and ability to multi‑task in a fast‑paced environment. Able to learn or adapt to technology provided by the company. Must be able to work the majority of the shift standing. Ability to work quickly and within strict timelines. Ability to demonstrate teamwork. Exposure to visual merchandising and product placement techniques desired. Communicate with customers, Associates, and Management; wear/communicate with headset. Regular attendance is essential; ability to work a flexible schedule, including nights, weekends, and holidays.

PHYSICAL REQUIREMENTS

Constant walking/standing – 67‑100% of an 8‑hour shift. Occasional lifting up to 50 lbs. – 1‑33% of an 8‑hour shift. Frequent climbing – 34‑66% of an 8‑hour shift.

EEO STATEMENT

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law. #J-18808-Ljbffr Chico's