Store Clerk-BT

Store Clerk

A Store Clerk provides in-store assistance to customers browsing inventory or checking out items. Their duties include welcoming customers to the store, answering questions about products and using a cash register to process purchases. Their role is to provide a hospitable shopping environment for customers to encourage people to make purchases. Store Clerks organize merchandise in attractive displays, keep the store clean and organize additional inventory for easy restocking. Handling money is one of the main responsibilities of Store Clerks, who must access different forms of payment, provide correct change and organize receipts. When completing sales, handling returns and exchanges or responding to complaints, Store Clerks adhere to company policies and communicate with Store Managers to resolve issues.

Essential Responsibilities

• Receive customers and assist them with the selection of merchandise
• Ensure that the proper amount of money is in their drawer at the beginning and the end of their shift.
• Greet, interact and monitor customers to assist the store in loss prevention
• Display and organize products in a store for the customers to locate easily
• Cashiers must also be able to interact with customers in a friendly, professional manner since customer service is an important part of their job.
• Help customers in billing and payment processes at the stores counter
• Communicate information about product availability, nutritional information and ingredients
• Maintain the outlook of the store through dusting, cleaning and restocking merchandise on the shelves
• Handle record keeping and re-ordering systems
• Help with preparation for displays, windows
• Other duties as assigned.

The above is not intended to be an all-inclusive list of essential functions for the job described, but rather a general description of some of the responsibilities necessary to carry out the duties of this position.

Qualifications

• Good verbal communication and interpersonal skills
• Excellent customer service skills
• Basic math skills
• Exceptional work ethic and strict adherence to company policy and sales goals
• Ability to work flexible hours and multitask in a fast-paced environment
• Strong organizational skills and detail-oriented
• Ability to work in a team and independently with minimum supervision
• Time management and ability to prioritize tasks given
• Willingness to learn about new items and procedures quickly

Requirements:

• Proven ability to communicate effectively, both verbally and in writing. Good interpersonal skills required.
• Expected to work nights, weekends and holidays.
• Must be reliable (good attendance and punctuality), organized, flexible, and possess excellent time management skills.
• Attention to detail and accuracy required.
• Must possess a high level of integrity, and ability to maintain confidential information.