API Support Engineer — Global 24/7 Incident Response
慨正橡扯
慨正橡扯 is looking for a Technical Support Engineer in Austin to join our Integration Success Team. Your primary responsibility will be to assist partners with their API integrations, providing rapid and effective support across various channels, including email, phone, and video conferencing. The ideal candidate will have technical support experience, a solid understanding of REST APIs, and strong organizational skills to manage complex incidents. This role requires collaboration across global teams and proactive problem-solving capabilities. You will work in a diverse and inclusive environment, contributing to our mission of building money without borders. #J-18808-Ljbffr 慨正橡扯
- ...Description Wise is a global technology company,... ...Description Technical Support Engineers ensure that our Wise... ..., highly effective response when issues arise. Whether... ...the behavior of an API or acting as the first... ...responder for a major system incident, you are the technical...SuggestedH1bRelocationWeekend work
- ...Description Wise is a global technology company... ...Technical Support Engineers ensure that our partners... ...and effective response when issues arise;... ...the behaviour of an API or webhook, to acting... ...for a major incident. The team are experts... ...APIs, and provide 24/7 coverage - based...SuggestedWeekend work
- ...Technical Support Engineer Opportunity Location: Austin,... ...Engineer, you will be responsible for analyzing and resolving... ...delivery for HID Global customers, particularly... ...efficiently managing major incidents, and ensuring... ...valued. Experience with API integration, Postman,...SuggestedJob sharingPart timeWorldwideFlexible hoursShift work
$46k - $62.1k
...Role: Hybrid technical support + QA + light... ...desk position. Key Responsibilities: Support global customers with deployment... ...environments. Take part in 24/7 on-call shifts,... ...respond to critical incidents. Assist the QA team... ...alongside senior engineers. Write technical documentation...SuggestedRemote workWorldwideShift workNight shift- ...Job Title: Technical Support Engineer Location: Austin, Texas Job ID... ...service delivery for HID Global customers, especially for... ...credential management solutions. Responsibilities Manage incidents to meet SLA requirements,... ..., or TLS. Experience with API integration, Postman, and...SuggestedFlexible hours
- ...ID: 46288 As a Technical Support Engineer, you will be responsible for analyzing and resolving... ...service delivery for HID Global customers, particularly... ...efficiently managing major incidents, and ensuring transparent... ...valued. Experience with API integration, Postman, and...Shift work
- Wise is seeking a Technical Support Engineer to join the Integration Success Team and scale our servicing for the Wise... ...will be the technical anchor for our enterprise API customers, providing rapid, effective response across email, chat, phone and video. You will develop...
- HID Global Corporation is seeking a Technical Support Engineer in Austin, Texas. You will analyze and resolve technical cases, ensuring service delivery standards... ...years of relevant experience, and is skilled in incident management and technical support. The role...Flexible hours
- Operations Engineer, Retail Store Operations & Support - Retail & Marcom Engineering... ..., and we run a global follow-the-sun... ...opportunity for you. Responsibilities Build and extend GenAI... ...that scale incident detection, triage,... ...distributed systems, APIs, and microservices...Work experience placementWorldwideWeekend work
$97.14k - $190.5k
...looking for a Security Engineer within Enterprise... ...platforms in support of our Cyber Defense... ...build scalable, API-driven security solutions... ...errors to ensure 24/7 availability.... ...detection, and incident response. Knowledge of RESTful... ...As an established global company, we offer...Immediate startRemote workFree visaFlexible hours$80.2k - $111.3k
...Position Overview The Cybersecurity Incident Response Engineer, Senior leads complex incident response efforts for enterprise networks and mission-critical systems, owning the technical direction and coordination of high-impact events in a highly regulated environment...Contract workWork experience placementWork at office- ...company, a leader in the e-mobility platform for global charge point operators and electric mobility... ...visit . Job Title: Technical Customer Support Engineer Responsibilities Support Driivz customers issues/queries/incidents (B2B) per SLA. Adapt to frequent context switching...Full time
- ...Job Description Technical Support Engineer Remote ABOUT THE ROLE:... ...internal teams. This role is responsible for deep technical troubleshooting... ...Troubleshoot across APIs, integrations, logs, and infrastructure... ...We are a completely remote global team. Though we're...Remote workHome officeFlexible hours
$60k - $90k
...Description As a Technical Support Engineer (Integrations), you will unblock... ...across prebuilt and custom APIs to troubleshoot issues to... ...perception of accounting on a global scale. Our values act... ...resumes, or assessing responses and identifying potential inconsistencies...Work at office3 days per week$110k - $130k
...proficient Application Support Engineer to join our Mendix... ...satisfaction. Key responsibilities include: Customer... ...prioritizing reported incidents with transparency and... ...integration concepts (APIs, web services), relational... ...industries globally. Meaningful Work:...Work at office$29.19 - $49.62 per hour
...Overview KLA is a global leader in diversified... ...teams of physicists, engineers, data scientists and problem... ..., and Technical Support. The KLA Services organization... ...service engineers, 24/7 technical support... ...Engineer (CSE) is primarily responsible for customer service...Hourly payMinimum wagePart timeWork experience placementWork at officeWorldwideFlexible hours- ASSA ABLOY Global Solutions in Austin, Texas, is seeking a dedicated Technical Support Specialist to manage incidents efficiently. The role requires expertise in technical delivery, incident management, and a strong grasp of Microsoft Server Technologies. As part of a...
$130k - $195k
...Role We’re hiring a Technical Support Engineer to lead our customer... ...for modern AI platforms. Key Responsibilities Be the go-to escalation point... ...post‑mortems for critical incidents and feed learnings back into... ...troubleshooting skills across APIs, SDKs, distributed systems,...Remote work- ...looking for an IT Systems & Network Administrator responsible for providing technical assistance and support for various IT queries. The candidate must have a Computer... ...analytical skills, and the ability to work in a 24/7 environment. Knowledge of Windows operating...
- ...troubleshooting, and mentorship, supporting both the Supervisor... .... You will be responsible for advanced monitoring, incident resolution, and supporting a 24/7 NOC environment. In... ...equipment at global datacenter locations... ...Collaborate with Development Engineering to refine alerting...Full timeRemote workFlexible hoursShift workNight shiftAfternoon shift
- ...Production Support Engineer At CrowdHealth, we're building something... ...member portals, or backend APIs, and you will coordinate production... ...and engineering teams. Responsibilities Investigate, triage,... ...monitoring, testing, and incident documentation to prevent...
- ...With Us? We believe in supporting our employees with a... ...~ The Product Support Engineer leads investigation and... ...and coordinate cross-team response during Sev1/Sev2 production incidents. Use trace analysis,... ...technical support for complex API integrations as needed....Work at officeLocal areaRemote workFlexible hours2 days per week3 days per week
- ...Center Service Delivery Field Support Engineer (L1) is an entry level engineering role, responsible for providing a professional first... ...and resolving technical incidents and problems. Through pre‑emptive... ...Opportunity Employer with a global culture that embraces diversity...Remote workShift work
$22 per hour
...innovative, forward-thinking global leader in lottery that builds... ...standards of service, integrity, and responsibility. Brightstar has approximately... ...with technical teams and support critical operations that... ...Brightstar’s enterprise systems in a 24/7 operational environment...Temporary workLocal areaShift work- ...Senior Security Engineer working directly... ...role is part of the support team that... ...the journey? Key Responsibilities Include but... ...developed applications, APIs, and automation... ...respond to security incidents involving... ...to : Director of Global IT DevOps & AI Infrastructure...Full timePart timeLocal areaImmediate startRemote workFlexible hours
- ...Description We're looking for a Support Engineer who thrives at the intersection of speed... ...deliver bug fixes, enhancements, and rapid responses across a multidisciplinary engineering... ...it ships. ~ Working knowledge of REST APIs, microservices, and distributed systems...
- ...Security Operations Engineer Austin, Texas... ...Operations Engineer to support, maintain, and... ..., Automation, and Response (SOAR) platform.... ...various security tools, APIs, and cloud... ...operations and enhance our incident response... ...Growth: As a global entertainment company...Casual workFlexible hours
$70k - $80k
...With Us? We believe in supporting our employees with a rewarding... ...As a Technical Support Engineer based in Austin, you will be... ...into clear answers. Key Responsibilities Serve as the primary technical... ...product issues across web, API, and database layers;...Work at officeLocal areaRemote workFlexible hours2 days per week3 days per week- ...Greenberg Traurig (GT), a global law firm with... ...Administrator is responsible for the day-to-day... ..., security, and support of the firm's enterprise... ...security incidents, and maintains the... ...languages is preferred API programming skills... ...: Azure Security Engineer Associate and...Work experience placementFlexible hours
- ...Senior Support Engineer At WRITER, our enterprise customers are building mission-critical AI... ...Datadog Possess strong skills in RESTful API debugging, integration, and usage to... ...application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice....Full timeLocal areaRemote workFlexible hours
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