Personal Lines Customer Service Representative

Kesner Insurance Agency, Inc

Job Description
Job Description
We are seeking a dedicated Personal Lines Customer Service Representative to join our team.
The successful candidate will possess:
- Strong negotiation skills
- In-depth knowledge of personal lines insurance products
- Excellent client management skills
- Exceptional communication and interpersonal abilities
- A proactive approach to problem-solving and client service
- The ability to work collaboratively in a team-oriented environment
- PC Insurance License is preferred but not necessary
Responsibilities
The ideal candidate will be responsible for:
- Establishing working relationships with clients, potential clients, and the companies we represent through phone, email, and written correspondence
- Supporting teammates with follow-up for clients and prospects
- Researching and resolving coverage questions
- Promptly responding to client needs either on the phone or electronically
- Maintaining client files and processing routine correspondence between our agency and the client or company, both in paper records and across our various software programs
- Cultivating new opportunities and offering additional lines of insurance through consultative selling
- Assisting with other office duties as they arise and are needed
Requirements
If you are a motivated and skilled Personal Lines CSR looking to join a dynamic team, we encourage you to apply.
PC Insurance License preferred but not necessary
Please submit your resume and cover letter to View email address on us.fitly.work or visit our website at kesnerins.com to learn more about this exciting opportunity.
We look forward to welcoming you to our team!
Benefits
Paid Time Off (PTO)###Disability Insurance###Hands on Training###Mon-Fri Schedule###Retirement Plan###Evenings Off###

Vacancy posted 4 days ago

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