Data Center IT Technician

Data Center Infrastructure Technician I Company: Beowulf Electricity and Data Location: Barker, NY Position Type: Full-Time, Non-exempt Compensation: $28.00/hr. - $38.00/hr. Based on Experience Are you a hands-on IT professional who enjoys solving technical challenges in a mission-critical environment? At Beowulf E&D, we operate and support the infrastructure powering next-generation AI computing and high-performance data center operations. Located at our state-of-the-art facility in Barker, NY , our team is responsible for maintaining the technology foundation that keeps critical systems running reliably and efficiently. We are seeking a Data Center IT Technician I to provide frontline support for servers, network infrastructure, cabling systems, and operational technology equipment. This role is ideal for someone with strong technical aptitude, excellent troubleshooting skills, and a desire to grow their career in a rapidly expanding data center environment. What We Offer Competitive Compensation: Pay commensurate with experience and technical qualifications. Career Growth Opportunities: Develop your skills alongside a growing AI and data center operation. Performance Incentives: Eligibility for annual bonus opportunities based on company performance. Exceptional Health Coverage: 80% employer-paid healthcare premium options. Retirement Planning: 401(k) and Roth retirement savings options. Generous Paid Time Off: 120 hours of accrued PTO plus 11 paid company holidays. Work-Life Support: Employee Assistance Program (EAP) available from day one. Professional Development: Opportunities to work with enterprise-class server, network, and infrastructure technologies. Key Responsibilities Installing and Supporting Equipment: Rack, cable, label, configure, and replace approved IT and network equipment. Providing Technical Support: Deliver Tier 1 support for multiple networks. Troubleshooting Infrastructure Issues: Diagnose and resolve hardware, connectivity, switch port, copper, and fiber cabling issues. Supporting Network Operations: Perform approved switch-port and VLAN changes following established procedures. Assisting with Infrastructure Projects: Partner with Corporate IT on network, server, firewall, and infrastructure upgrades and maintenance activities. Maintaining Hardware and Systems: Support server hardware repairs, equipment upgrades, backup processes, and disaster recovery activities. Supporting Operational Technology: Assist with physical and connectivity support for HMI and OT equipment. Managing Documentation: Maintain inventories, asset records, cable documentation, rack layouts, and maintenance logs. Supporting Outages and Maintenance Windows: Gather diagnostic information and assist senior technical resources during planned and unplanned events. Escalating Critical Issues: Promptly escalating security-sensitive, undocumented, or production-impacting issues to appropriate technical teams. Core Requirements What We Are Looking For High school diploma or equivalent required. Foundational knowledge of computer hardware, TCP/IP networking, Ethernet, switching, VLANs, copper cabling, and fiber infrastructure. Hands-on experience installing, supporting, or troubleshooting IT and network equipment. Strong troubleshooting and problem-solving abilities. Excellent verbal and written communication skills. Ability to follow established technical procedures and work effectively with remote support teams. Strong organizational skills and attention to detail. Ability to safely work independently within assigned responsibilities. Ability to lift and move equipment weighing up to 40 pounds. Ability to work in a data center environment requiring standing, walking, sitting, and extended periods of focus on technical systems. Preferred (Plus, But Not Required) Associate degree in Information Technology, Computer Networking, or a related field. Relevant technical certifications such as CompTIA A+, Network+, Server+, or equivalent. Experience supporting enterprise server, network, or data center infrastructure. Familiarity with HMI, OT, or industrial control system environments. Experience working in mission-critical facilities, data centers, manufacturing environments, or large-scale infrastructure operations. Beowulf E&D is an Equal Opportunity Employer, a drug-free workplace, and fully complies with all ADA regulations. #J-18808-Ljbffr