Customer Service and Sales Specialist

In this role, you are a key team member in upholding our commitment to customer satisfaction and professionalism. With a career at Molly Maid, you will bring customers joy and relief, and reward yourself in the process. Once you’ve enjoyed the Molly Maid training, you’ll delight customers with our simple and proven sales process and exceptional communication and follow through. You’ll be our lead brand ambassador! Full-time Schedule Days. No nights. No weekends. No holidays. Location In Office. Not a work from home position. Training and Support Professional training on our proven systems that delight customers. Come grow with us! Warm leads that reached out to us for our services Branded comfortable clothing A stable and consistent working schedule Access to ongoing training A fun culture where success is celebrated as a team Benefits & Pay Pay range for this position starts at $14 per hour and is dependent upon experience Additional incentives for meeting sales targets Earn paid time off after one year, up to 15 days per year. Responsibilities Kick off our day! Connect with our teams and set them up for a successful day. Manage and monitor teams’ performance through efficient scheduling. Grow and retain customers Answer phone calls with a smile and book estimates and cleans for our valued customers. Do this, and we’ll celebrate milestones as a team and have fun in the process! Communicate with customers and leads in a friendly, positive, and professional manner - Our team members love our customers, and you will too. Show them you care about their home; make a connection and you’ll win. Jump in - Return customer calls, respond to customer complaints, and be ready to jump in where needed. Embrace our culture of teamwork and let your positive attitude energize the team. This job will be a great fit for you if You feel energized when talking with customers over the phone. You can ‘work with anyone’ and get along well with different types of people. You’ll be spending a lot of time as a team working together. You can meet customer expectations to deliver an experience that they will recommend to their friends and family. You take pride in your attention to detail and a job well done. You are comfortable with a computer and technology, especially Microsoft office. You have strong interpersonal, oral and written communication skills. You can multi-task, prioritize, and manage time effectively. You are eager to jump in and help wherever needed with our teams. Job Requirements Minimum requirements to be considered for sales, estimating, customer service position include: Legally authorized to work in the United States Complete a satisfactory background check Valid driver's license with satisfactory driving record Available to work 7:00am start time Bilingual in English and Spanish #J-18808-Ljbffr Molly Maid