QSR Store Assistant

Restaurant Assistant Manager

This position assists the Restaurant Manager (RM) with daily operations of the restaurant and supervises the team in their absence. The Restaurant Assistant Manager (RAM) leads and coaches Restaurant Team Members and partners with the management team to maintain the Company and Brand operational standards ensuring all guests leave satisfied.

Provides excellent guest service in a fast and friendly manner; coaches and corrects team

Conducts second interviews for team members and shift leads

Maintains a clean restaurant environment by cleaning and performing general housekeeping duties. Assigns shift duties to team members and follows up to ensure completion

Directs team and ensures all food items are prepared and served in accordance with all Brand, Company, and health department regulations. Coaches team members to follow guidelines for food preparation and production management

Cascades relevant information to team members and assists with new product training

Responsible for placing campaign materials upon request

Ensures product quality, food safety, and operational standards are met

Monitors and ensures accuracy of all cash, sales, and inventory control records for the duration of the shift. Completes end of shift and end of day paperwork and counts as required. Communicates any discrepancies to immediate supervisor

In absence of the RM, the RAM completes daily, weekly and end of period paperwork, inventory counts, cash counts, truck orders, and other administrative duties as required

Guarantees a safe environment for team members and guests by following all government laws and safety codes

Completes reports on all incidents following our 5-minute rule policy

Partners with the RM and takes ownership to ensure all financial and operational metrics are met, resulting in a profitable restaurant

Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win

Unlimited tip pooling

Medical, Dental, Vision, Term Life and AD&D plans

Flexible spending and health savings accounts

Short-Term Disability

Vacation paid time off

Company holidays paid at time and a half

Matching 401(k)

Tuition Reimbursement

Stock Purchase Plan

Employee Discount Program

Discount Meal Benefit

Wellness Plan

Wait periods may apply

Full time required; availability during all hours of operation and at least one hour pre-opening and post-closing required

Valid state Driver's License required

Excellent communication skills

Motivates, coaches, and leads team members

Acts with integrity; keeps commitments

Contagious positive attitude

Focuses on achieving results while having fun!

Ability to gain control during stressful situations

Exhibits a sense of urgency

Team player who can work well with others or independently

Frequently bend, twist at waist, kneel, squat, stand, and walk

Occasionally climb and descend ladders

Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises

Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead

Push, pull, lift, and carry up to 10 lbs. frequently and up to 50+ lb. occasionally, including lifting from ground to overhead