General Manager

Job Description

Job Description

Description:

RNR Tire Express is a national franchise retailer that provides safe, quality tires and wheels with affordable payment options.

At RNR we have built a culture around “SERVING our customer and not just providing them customer service”. We support and empower our employees with excellent training and tools which enables them to provide our customers with a unique and exceptional experience.

RNR Tire Express started as a family business over 20 years ago in a small shop located in Tampa, Florida. Since then, we have grown to over 160 stores across 26 states, and continue to open more locations across the country each year. While we have expanded far beyond that little shop in Tampa, we have never lost our core value of FAMILY.

At RNR, we believe having a healthy work / life balance is critical to the success of our team. That is why we offer flexible schedules and are closed every Sunday to make sure you don’t miss out on the most important moments in life.

At RNR Tire Express, we understand that happy employees make for a productive team. We work to accomplish that by providing outstanding benefits.

• Two Medical Plan Options
• Health Savings Account
• Dental & Vision
• Employer Paid Life
• 401(k) with Company Match
• Paid Vacation
• Employee Assistance Program
• And More

JOB SUMMARY: The store General Manager is responsible for all aspects of the store’s operations to keep our customers and employees happy and our business running smoothly. You are directly responsible for the overall direction, motivation, coordination, and evaluation of your store. To build a great team that can maintain our family-oriented atmosphere, you recruit and train employees. Driving profitability, you maximize sales which includes creating goals for your team of 8-12 employees as well as setting an example by hitting your own sales goals each month. Additionally, you manage accounting, service, and collection activities along with maintaining our inventory. As a great leader, you know when to delegate tasks to ensure that your store is successful. All expectations for operations and customer service are met due to your diligence.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Responsible for interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees, addressing complaints and addressing problems.
• Completes store operational requirements by scheduling and assigning employees; follows up on work results.
• Ensures availability of merchandise and services by maintaining inventories.
• Secures merchandise by implementing security systems and measures.
• Maintains the stability and reputation of the store by complying with legal requirements.
• Protects employees and customers by providing a safe and clean store environment.
• Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.
• Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
• The General Manager is expected to perform every task for which they supervise.
• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES: Supervises a total of 4-6 employees including an Assistant Manager in a team environment setting.

COMPETENCIES: To perform this job successfully, an individual should demonstrate the following competencies:

• Leadership
• Communication
• Judgment and Integrity
• Organizational Skills
• Analytical
• Interpersonal Skills
• Action Management

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE: High school diploma or equivalent. Two to four years of supervisory/management experience. Previous Rent to Own and/or wheel and tire experience is desirable but not necessary.

CERTIFICATES, LICENSES, REGISTRATIONS: None.

LANGUAGE SKILLS: Ability to read, analyze, and interpret general business periodicals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from upper management, employees, vendors, customers, and the general public.

MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations. Ability to manage a diverse group of employees and form a producing/functioning team.

COMPUTER SKILLS: To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Inventory software; Payroll systems; Internet software; and Database software.

OTHER QUALIFICATIONS:

• Must have a valid driver license and have a clean driving record.

PHYSICAL DEMANDS:

• Prolonged periods of standing, walking, grasping with hands, and working on a computer.
• Must be able to lift to 30 lbs.

WORK ENVIRONMENT: The duties of this position are performed in an office environment under temperature-controlled conditions. The noise level in the work environment is usually moderate.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.